Wendy’s complaint: lack of cleanliness
Filed 17 Sep 2023 by Virginia
The carpet was black from worn dirt. The tile floors were dirty. They needed scrubbed with a machine to get the ground in dirt out of all crevices of the tiles. The first bench in the restaurant was torn clear across the seat. Making it undesirable for seating. Windows needed washed and the cobweb in the entrance needed to be taken down. The customer service was very friendly. They welcomed us by holding the door open for us. We could not see into the meal prep area to see how clean that area was. In the dining area food scrapes were laying on the floor. We will not be going back. We can not believe Dave Thomas would have ever imagined that one of his franchises would have ever looked this bad.
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