While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wendys over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Wendys? Submit your Wendys complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wendys.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Wendys complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 33 complaints about Wendys over the last 12 months. The graph below shows a monthly breakdown.
Curious about Wendys's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Wendys. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Wendys by calling 1-888-624-8140. If you want to reach out to Wendys through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Drkeyes1955 on 13 February 2023 about Wendys.
Two times in a row n the entire orders were wrong. Plus,the hot french fries were cold!! Neither time was we given a receipt. Which would have shown that in the two times there was close to $30 spent on... Read more
Complaint from Ms.B on 07 February 2023 about Wendys.
I Order my food at 12:20 at kiosk plain hamburger, small fries no salt and medium De. Pepper. My name appeared on screen and then it dropped off. I went to pick up my food at another... Read more
Complaint from Eray02 on 15 January 2023 about Wendys.
Hi. This place, the staff is always rude. We are customers. They are talking so rude. For.example , wait there (no please ör anything) you have to wait, if its late you can complain where ever you want they say.... Read more
Complaint from jus4fe on 15 January 2023 about Wendys.
Ordered burger with reward in cart at restaurant. Server said reward would not work because I wanted a combo. Had to continue to explain I would pay for fries and drink but the burger would be free because I had... Read more
Complaint from Lauren Lehoux on 07 January 2023 about Wendys.
I was in the drive thru paying for my order and the man ignored me for a moment or so a kept talking on his cell phone .. he continued to speak on his phone while i paid for my... Read more
Myself and my wife stopped at the drive thru for lunch on the road. My wife ordered a value meal that was priced at $10.99. I ordered 2 double cheese burgers, 2 small fries and a large coke. The small... Read more
Complaint from Burnt Bacon on 28 December 2022 about Wendys.
I purchased a bacon egg cheese biscuit and french toast sticks (4 pc) I got all the way to work and noticed I was given burnt bacon (black) and no cheese was on my biscuit, I paid for it so... Read more
Complaint from TDell on 16 December 2022 about Wendys.
It took us 35 minutes in the drive thru to be given a meatless Bacon cheeseburger no burger ir bacon but that’s what I paid for. Read more
Complaint from MadinMeridianville on 15 December 2022 about Wendys.
Placed an online order which included 2 large chilis, 2 sour cream and chives potatoes, 2 bacon and cheese potatoes, 1 single, 2 jr bacon cheeseburgers, cheese fries and 2 small chocolate frostys. Had to wait well over 10... Read more
Complaint from bigdave1963 on 03 December 2022 about Wendys.
I decided to give Wendys a try today,place wasnt busy,which is a concern on a saturday ,well i went in place was empty ,i was greated by a young guy,i ordered a Baconnator ,with a coupon get another for !.00,... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
