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Wendy’s complaint: Uncooked foodReward

Open 131 views Fast Food / Delivery

Filed 15 Jan 2023 by Felisha

Ordered burger with reward in cart at restaurant. Server said reward would not work because I wanted a combo. Had to continue to explain I would pay for fries and drink but the burger would be free because I had so many points in the app. She was very rude…very very rude and kept telling me I had to pay full price. Stated she didn’t know what I wanted her to do but that was my problem I finally came in to have this issue resolved. Manager comes over with an attitude but proceeds to finally resolve the issue only to then serve me a un-cooked pink burger (please see photos). I am outdone and needless to say took a couple bites before I realized this. I was sick for 2 days. I want something done or I will be calling my attorney. This is ridiculous and I am not letting this go!!!!

Wendy’s complaint: Uncooked foodReward
Photo Felisha uploaded with this complaint

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