Saturday feb 13 10:30 am, called to report complete power outage! 12:30 got a text saying they had to bring in more people from the state to work on outage, we would be getting another update before 9:30 pm! We... Read more
Called 3 days ago about wiring problem in my home. Spoke to a Rep. and was told I would be receiving a call in 2 business days. Now day 3, no call, no power to affected area but still... Read more
Duke Energy choose to run power lines across my property that I pay taxes on. You have limbs back all the way to the tree base. It is a pen oak tree that is huge. It is... Read more
I have reported my street light now working 3 times over the past month and duke energy will not respond. There is also a leaning power pole that has been reported 6 times over the past year and duke... Read more
I received a last statement from Duke Energy in September of a bill of $174.00 with no details, just a 1 page summary. I never consented with them of my new PO box address. I have been a loyal customer... Read more
I placed a call on 4-3-2020 to find out if there was a credit on my account, also to get billing explanation. CSR took my call; poorly explained my bill, then when I asked about equal payment billing which i... Read more
I have lived at my residence since 2015 in January 2018 my electric bill went 200 to 750 and has not gone back down I have made numerous attempts to have someone at duke help me with NO RESPONSE I... Read more