On this page you can see which complaints are submitted about Duke Energy.
Whatever your complaint about Duke Energy is, follow the next three steps in order to have the best chance of resolving your complaint.
1. Click on the 'File Duke Energy complaint' button.
2. Describe your complaint in detail, and suggest how Duke Energy should resolve it.
3. Submit your complaint directly to Duke Energy and mention that you posted your complaint on Complain.biz
Complaint from aliciah551@yahoo.com on 10 July 2021 about Duke Energy in category Energy Companies
They send me a bill saying , I didn't paid the full amount. And they will shut off my power.The payment was paid 7221 at Wal-Mart. Duke Energy bill paid received same day. Read more
Complaint from Regen Seul on 21 June 2021 about Duke Energy in category Energy Companies
I had contacted a customer support representative about saving money on my Duke Energy account because Duke Energy had kept enrolling me into a third party electric company with out my acknowledgement. The rep stated it will help me... Read more
Complaint from Mr. Tell on 11 June 2021 about Duke Energy in category Energy Companies
On Tuesday June 8, 2021 at approximately 18:30, My grandson and I were fishing at Blythe landing. We go to this location because its one of five county parks that is designated for fishing. In addition, its very... Read more
Complaint from RJSMOKEY on 12 May 2021 about Duke Energy in category Energy Companies
In Nov, 2020 we purchased 15 new energy efficient hurricane windows(WHOLE HOUSE) from a company called HOME PERFORMANCE ALLIANCE.The cost was $25000.We were told that duke would give us a $1000 CREDIT. The windows were inspected by the city of... Read more
Complaint from True Believer on 03 March 2021 about Duke Energy in category Energy Companies
customer for over 30yrs same address same account (no balance due)account number was so old started with 4 zeros. The power was cut off without notice, called to found out what the problem was and they informed me that... Read more
Complaint from Mikes on 14 February 2021 about Duke Energy in category Energy Companies
Saturday feb 13 10:30 am, called to report complete power outage! 12:30 got a text saying they had to bring in more people from the state to work on outage, we would be getting another update before 9:30 pm! We... Read more
Complaint from John S. on 25 January 2021 about Duke Energy in category Energy Companies
Called 3 days ago about wiring problem in my home. Spoke to a Rep. and was told I would be receiving a call in 2 business days. Now day 3, no call, no power to affected area but still... Read more
Complaint from Dennis Maness on 17 December 2020 about Duke Energy in category Energy Companies
Duke Energy choose to run power lines across my property that I pay taxes on. You have limbs back all the way to the tree base. It is a pen oak tree that is huge. It is... Read more
Complaint from JeffReavis on 09 December 2020 about Duke Energy in category Energy Companies
I have reported my street light now working 3 times over the past month and duke energy will not respond. There is also a leaning power pole that has been reported 6 times over the past year and duke... Read more
Complaint from Kittychi37 on 09 November 2020 about Duke Energy in category Energy Companies
I received a last statement from Duke Energy in September of a bill of $174.00 with no details, just a 1 page summary. I never consented with them of my new PO box address. I have been a loyal customer... Read more
