Do you have an issue or had a bad experience with Duke Energy? When you submit your Duke Energy complaint through our platform you show that you wont let your problem pass by quietly. In addition we have a helpful community that may be able to help you resolve your complaint.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint get the attention it deserves!
Complaint from BWITG on 23 January 2023 about Duke Energy in category Energy Companies
Dec 23rd 24th, 2022 Duke energy charged our office exhorbantly high energy costs without explanation. On the days in queston, our office was closed. With the office closed, and given that this chargeusage was anonolous and has not evr... Read more
Complaint from Rebecca C on 13 January 2023 about Duke Energy in category Energy Companies
I called to transfer my electricity to a new apartment. As a customer, I am MOVING and do not own an apartment. I have spoken to 5 agents who listened to the call. On the call, the agents ed... Read more
Complaint from Kristin S on 10 January 2023 about Duke Energy in category Energy Companies
Hello - I opened an account with Duke Energy Progress in September 2021 and was required to pay $150 deposit (note: I had an account with Duke Energy for more than one year with no late pays AND have a credit... Read more
Complaint from toberpool on 05 January 2023 about Duke Energy in category Energy Companies
Someone came to my residence today saying they represented Duke Energy they were a contractor warning me about a disconnect order . He was on my neighbors property looking around and even went to my neighbors yard and got our... Read more
Complaint from elhammerly0101 on 27 December 2022 about Duke Energy in category Energy Companies
Hello, I wanted to report horrible customer service and an even worse customer experience with Duke Energy. I have an account with them for 6 months on auto pay and because the 15th lands on a weekend, they are claiming my... Read more
Complaint from bbby1000 on 21 December 2022 about Duke Energy in category Energy Companies
MY NAME IS ROBERT HOWARD STONE III, AND I AM ON SECTION HOUSING LIVING ON DISABLTY AND I CANNOT AFFORD OR CAN I COUGH UP ANY MORE FUNDS FOR ANY MORE PRICE HIKES BY DUKE ENERGY. I... Read more
Complaint from MarkEThomas on 09 December 2022 about Duke Energy in category Energy Companies
Duke Energy applied my current payments from a previously closed account and then sent me past due and shutoff notices for my current locations. Then after 3 calls when they realized and admitted their complaint, they said they would... Read more
Complaint from Sweetjezy on 15 November 2022 about Duke Energy in category Energy Companies
I have been a customer since April 2022 I'm on disability and I asked to be but on a fixed rate. I was told $141 a month due on the 5th. Cool. Now I made my first payment in May... Read more
Complaint from KAdams on 10 November 2022 about Duke Energy in category Energy Companies
I used a total of $1871 for the months of January 2022 to November 4, 2022. I paid a total of $1614. I have contacted them on 5 different times with each ending in the same... Read more
Complaint from Thurlow28 on 03 November 2022 about Duke Energy in category Energy Companies
A large puece of a pine tree landed on the power lines during the past hurricane causing us to lose power for 4 days. then a out every 3 days in the month of october the fuse would blow and... Read more
