Complaints about Duke Energy

Do you have an issue or had a bad experience with Duke Energy? When you submit your Duke Energy complaint through our platform you show that you wont let your problem pass by quietly. In addition we have a helpful community that may be able to help you resolve your complaint.

How to file a complaint about Duke Energy?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint get the attention it deserves!

Statistics of Duke Energy in the category Energy Companies

24 complaints last year
1.1 /10
43 ratings
43

Duke Energy complaints:

Representative

Complaint from on 05 January 2023 about Duke Energy in category Energy Companies

Someone came to my residence today saying they represented Duke Energy they were a contractor warning me about a disconnect order . He was on my neighbors property looking around and even went to my neighbors yard and got our... Read more

Comments: 0
Rating:

Deposit

Complaint from on 27 December 2022 about Duke Energy in category Energy Companies

Hello, I wanted to report horrible customer service and an even worse customer experience with Duke Energy. I have an account with them for 6 months on auto pay and because the 15th lands on a weekend, they are claiming my... Read more

Comments: 0
Rating:

no more price hikes

Complaint from on 21 December 2022 about Duke Energy in category Energy Companies

MY NAME IS ROBERT HOWARD STONE III, AND I AM ON SECTION HOUSING LIVING ON DISABLTY AND I CANNOT AFFORD OR CAN I COUGH UP ANY MORE FUNDS FOR ANY MORE PRICE HIKES BY DUKE ENERGY. I... Read more

Comments: 0
Rating:

Still no Refund

Complaint from on 09 December 2022 about Duke Energy in category Energy Companies

Duke Energy applied my current payments from a previously closed account and then sent me past due and shutoff notices for my current locations. Then after 3 calls when they realized and admitted their complaint, they said they would... Read more

Comments: 0
Rating:

Billing

Complaint from on 15 November 2022 about Duke Energy in category Energy Companies

I have been a customer since April 2022 I'm on disability and I asked to be but on a fixed rate. I was told $141 a month due on the 5th. Cool. Now I made my first payment in May... Read more

Comments: 0
Rating:

How does Complain.biz work?