On this page you can see which complaints are submitted about Duke Energy.
Whatever your complaint about Duke Energy is, follow the next three steps in order to have the best chance of resolving your complaint.
1. Click on the 'File Duke Energy complaint' button.
2. Describe your complaint in detail, and suggest how Duke Energy should resolve it.
3. Submit your complaint directly to Duke Energy and mention that you posted your complaint on Complain.biz
Complaint from Mikes on 14 February 2021 about Duke Energy in category Energy Companies
Saturday feb 13 10:30 am, called to report complete power outage! 12:30 got a text saying they had to bring in more people from the state to work on outage, we would be getting another update before 9:30 pm! We... Read more
Complaint from John S. on 25 January 2021 about Duke Energy in category Energy Companies
Called 3 days ago about wiring problem in my home. Spoke to a Rep. and was told I would be receiving a call in 2 business days. Now day 3, no call, no power to affected area but still... Read more
Complaint from Dennis Maness on 17 December 2020 about Duke Energy in category Energy Companies
Duke Energy choose to run power lines across my property that I pay taxes on. You have limbs back all the way to the tree base. It is a pen oak tree that is huge. It is... Read more
Complaint from JeffReavis on 09 December 2020 about Duke Energy in category Energy Companies
I have reported my street light now working 3 times over the past month and duke energy will not respond. There is also a leaning power pole that has been reported 6 times over the past year and duke... Read more
Complaint from Kittychi37 on 09 November 2020 about Duke Energy in category Energy Companies
I received a last statement from Duke Energy in September of a bill of $174.00 with no details, just a 1 page summary. I never consented with them of my new PO box address. I have been a loyal customer... Read more
Complaint from Silver on 03 April 2020 about Duke Energy in category Energy Companies
I placed a call on 4-3-2020 to find out if there was a credit on my account, also to get billing explanation. CSR took my call; poorly explained my bill, then when I asked about equal payment billing which i... Read more
Complaint from Leisa on 19 November 2019 about Duke Energy in category Energy Companies
I have lived at my residence since 2015 in January 2018 my electric bill went 200 to 750 and has not gone back down I have made numerous attempts to have someone at duke help me with NO RESPONSE I... Read more
