Our sentiment meter has detected that Duke Energy complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Duke Energy, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
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We have received 20 complaints about Duke Energy over the last 12 months. The graph below shows a monthly breakdown.
Curious about Duke Energy's track record in addressing complaints within the Energy Companies category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from I want my bill 5 days earlier at least on 10 September 2022 about Duke Energy.
For over a year now all I have from Duke is headache, had to buy money order even though I call , I agree to pay online that didn't work either back to mailing now they sent me a bill... Read more
Complaint from Kenneth C Stafford on 19 August 2022 about Duke Energy.
Tree limbs are in all the power lines that service my house and my neighbor's house. I have asked them to come and investigate the danger of NOT cutting them as my lights flicker when it rains. Wife only has... Read more
Complaint from pissedofftreeowner on 15 August 2022 about Duke Energy.
duke energy came out to trim trees around the power lines. they absolutely butchered by trees and then left a mess. they left huge sections of tree limbs, debris everywhere, trampled my landscaping. then they told me... Read more
Complaint from MLalumondier on 01 July 2022 about Duke Energy.
Our power went out in the spring. Duke Energy came out to our home to work on the lines at the power pole. Apparently they decided to spray a perimeter around the pole with herbicide without letting us know. It... Read more
Complaint from Unhappyonwildlife on 24 June 2022 about Duke Energy.
I was contacted by Duke power on May 23rd concerning my complaint about the butchered tree the tree trimmers left behind. I was told that someone would be in contact with me in the next week to cut the... Read more
Complaint from DukeEnergyMadCustomer on 24 May 2022 about Duke Energy.
I have contacted Duke Energy quite a few times over the last 15 years to complain about power surges and flickering lights with no decisive resolution! The technicians sent out over the years have either admitted to occasional power... Read more
Complaint from betmel on 02 May 2022 about Duke Energy.
Ii live across from the large solar site on Doster Road, the grass is a foot high, weeds are in everything, and the shrubs are not trimmed or are dead, this site has had very poor maintenance in general. Please be... Read more
Complaint from cmcwhinney on 18 April 2022 about Duke Energy.
Duke Energy has not fixed their wires that are burned in half in over a month. My neighbors house had the same thing and the kitchen stove caught on fire. Read more
Complaint from suraish.singh@aol.com on 24 March 2022 about Duke Energy.
I have not received a Bill from Duke Energy for more than a year. In order to pay my monthly bill I have to login to my account and get the amount that is due. When I click on view... Read more
Complaint from Leah Fitzgerald on 18 March 2022 about Duke Energy.
Duke Energy trucks were removing brush behind my rentals at 401, 403, 405 and 52 Mcginity. The Bucket truck parked in between 401 and 52 Mcginity was loading brush in the truck, when I came back the Chain link... Read more
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