Our sentiment meter has detected that Duke Energy complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Duke Energy, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 1, 2024
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We have received 20 complaints about Duke Energy over the last 12 months. The graph below shows a monthly breakdown.
Curious about Duke Energy's track record in addressing complaints within the Energy Companies category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from MVENEMAN on 16 February 2022 about Duke Energy.
Duke threatened to turn off my power if my bill was not paid in 30 minutes. I paid the bill in question on 13122 (16 days ago). They said they are no longer accepting mailed payments and that my... Read more
Complaint from fireman12057 on 01 February 2022 about Duke Energy.
My business is losing revenue due to a commercial power outage. This involves lighting along I-77. We call multiple times and reported the outage. Each time, there is no documentation about any previous call. Read more
Complaint from Nancy Hobson on 24 January 2022 about Duke Energy.
My electric bill went up by 12 in January 2022 and another 14 in February2022 making my bill almost doubled in two month. I heat my house with woos and gas so my bill stays around $100mo. ... Read more
Complaint from Jim W on 13 December 2021 about Duke Energy.
On 12-9-21 Ashplundh trimmed some cypress trees in the back of my house. I was very dissatisfied with their work. 1) As it got later in the day, they started to drag up and leave the job site. My wife saw them... Read more
Complaint from VS on 14 October 2021 about Duke Energy.
This is a self-serving change that does not benefit the user nor make it easier. This is totally an attempt to increase monies to Duke Energy at the expense of the user and is most impacting to people on... Read more
Complaint from Rande on 28 September 2021 about Duke Energy.
street light on pole at North West corner of my property, Light is one in a string up and down the street. It is not an end light it is in the middle of string. I'm getting RF in my... Read more
Complaint from LessonLearned on 24 August 2021 about Duke Energy.
In Oct 2020, I opened my fist account with Duke Energy in Winter Garden for an apartment complex I was living in while looking for a home to purchase. In May 2021, I purchased a home in Apopka and called Duke... Read more
Complaint from alerwin1@hotmail.com on 16 August 2021 about Duke Energy.
I have had the BBP for as long as itt has been available and have never had a problem with what I have overpaid. this year is different I am having a big problem. When I received my July bill... Read more
Complaint from aliciah551@yahoo.com on 10 July 2021 about Duke Energy.
They send me a bill saying , I didn't paid the full amount. And they will shut off my power.The payment was paid 7221 at Wal-Mart. Duke Energy bill paid received same day. Read more
Complaint from Regen Seul on 21 June 2021 about Duke Energy.
I had contacted a customer support representative about saving money on my Duke Energy account because Duke Energy had kept enrolling me into a third party electric company with out my acknowledgement. The rep stated it will help me... Read more
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