My complaint:
On 12-9-21 Ashplundh trimmed some cypress trees in the back of my house. I was very dissatisfied with their work.
1) As it got later in the day, they started to drag up and leave the job site. My wife saw them walk over a pile of limbs and she asked them if they were going to pick them up. They said that they were not thru and would be back in the morning. They never showed up on 12-10. Upon further inspection, there are several limbs that were cut still in the cypress trees. One is hanging on the telephone line coming to the house.
2) A glass sculpture was mounted to a metal support that was fastened to the ground to keep it from tipping over. They broke it from the metal support trying to relocate it. I am going to have to wait till warmer weather to mix epoxy and repair it.
3) On the swing frame you will see there were 4 solar lights. They removed two solar lights on the left side. I finally found them on the ground to the right of the swing. The bamboo chimes over the left side of the swing was also on the left side of the swing frame. They had removed them and not replaced them when they were done
4) There was a bench that the back of it was against two trees that was not where they were cutting that was moved.
From all of this, I can only surmise that the people at Ashplundh, including their supervision, are used to their mother following along behind them straightening their mess. I can also assume that they do not have any pride in their work. Could this be because the people that hire them do not require follow up reviews?
Suggested solution:
Show up and finish the job.
Duke could also follow up on contractors.
