Duke Energy complaint: Harrasment payment Bill

Complaint from aliciah551@yahoo.com reported on 10 July 2021 about Duke Energy

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My complaint:

They send me a bill saying , I didn’t paid the full amount. And they will shut off my power.The payment was paid 7221 at Wal-Mart. Duke Energy bill paid received same day.

Suggested solution:

To stop this harrasment , it happen once before. It needs to be investigated.

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