Duke Energy complaint: Harrasment payment Bill

Name: Harrasment payment Bill
Item: Duke Energy
Author: Alicia

Open 10 Jul 2021 231 views Energy Companies

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Filed 10 Jul 2021 by Alicia

They send me a bill saying , I didn’t paid the full amount. And they will shut off my power.The payment was paid 7221 at Wal-Mart. Duke Energy bill paid received same day.

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Case details

Status: Open
Company: Duke Energy
Filed: 10 Jul 2021
Desired resolution: To stop this harrasment , it happen once before. It needs to be investigated.
Problem: Paid bill flagged unpaid, shutoff threatened
About: electricity bill

Progress

Filed
Company notified
Company replied
Resolved

10 Jul 2021 Complaint filed and published
10 Jul 2021 Message from Bizzy: we notified Duke Energy about this complaint.

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