Duke Energy complaint: My electric was shut off June 1 2023
Filed 5 Jun 2023 by Jenna
April 2023 I was set up on a payment plan thru Duke I told him the payment is too high he said this is my only option my bill for the next month came and was 1900 I was able to pay 1400 I still got shut off,they now want the whole balance of 7000
I made several attempts to fig out a solution no one could help lower the payment I ask for a supervisor only for the lady to tell me she could not help!I was disappointed that a supervisor refused to speak with me. Please help
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