Our sentiment meter has detected that Duke Energy complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Duke Energy, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 25, 2024
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We have received 20 complaints about Duke Energy over the last 12 months. The graph below shows a monthly breakdown.
Curious about Duke Energy's track record in addressing complaints within the Energy Companies category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from JT Dodd on 21 August 2023 about Duke Energy.
Going solar, panel have been on for months, signed no less that 4 interconnection agreements, each time they come back with a different issue. Obviously a stall tactic. Read more
Complaint from Wildlife Trees on 03 August 2023 about Duke Energy.
A sub-contracted Duke Energy crew recently laid underground cable across our yard. After tearing up the yard they came back and threw down some grass seed and straw. However they did not do anything about the two trees they killed when they... Read more
Complaint from Ajacob90 on 24 July 2023 about Duke Energy.
I called duke concerning my $250 deposit being refunded after speaking with a number of employees I was informed that they could not go back to 2019 and provide me with the information I was inquiring about. I was told... Read more
Complaint from Lprentice on 24 July 2023 about Duke Energy.
There are approximately 392 homes on the same grid in our community. The transformer blew twice in the past week, taking hours to repair. Every time we loose power due to a hurricane, it is due to that same... Read more
Complaint from elainelougheed1945@gmail.com on 21 July 2023 about Duke Energy.
I am 78 years old and my partner a stroke survivor is 76. Due to us living on a fixed income and surging living conditions. I had to get help for my duke energy bill. Eheap is... Read more
Complaint from Bob Job 4967-6563 on 12 July 2023 about Duke Energy.
Chad and Kimberly my contacts at Duke Energy, I hope this site is not the norm for a finished project, 4967-6563. Chad assured me that there would be no cost for this project to me. First where did my driveway... Read more
Complaint from Robin fields on 14 June 2023 about Duke Energy.
My name is Robin fields I was put on a budget billing charging me 325$ a month but my usage was only at 200 or little over that 6 months later is when I realize that they wasnt helping me... Read more
Complaint from Angrycaretaker on 07 June 2023 about Duke Energy.
Yesterday a crew arrived at the home where I work stating they needed to trim back branches from power lines. I told the man that approached me that they would need to contact the homeowner and gave him the name... Read more
Complaint from Jwostet on 05 June 2023 about Duke Energy.
April 2023 I was set up on a payment plan thru Duke I told him the payment is too high he said this is my only option my bill for the next month came and was 1900 I was... Read more
Complaint from James michl on 19 May 2023 about Duke Energy.
Energy bill was 170 month now 639 Same energy usage. Read more
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