My complaint:
I have contacted Duke Energy quite a few times over the last 15 years to complain about power surges and flickering lights with no decisive resolution! The technicians sent out over the years have either admitted to occasional power blips because of reconditioning of lines or tried to state its our house fuse box. A paid, licensed electrician ed that not only is our decades old fuse box up-to-date but its comparable to modern use! I an sick of replacing bulbs, paying hundreds of dollars on air conditioning circuit boards and resetting all my electronics every time there is a blip, surge or brown out! The organization knows the issue is down the street at a hub and after significant rain the hub shorts out!
Update since posting-
Same day complaint submitted power blipped again and screwed up my work internet and lights! Twice today- I am beyond pissed off now!
Suggested solution:
Fix the hub for good so Parkridge neighborhood quits having surges and fix your system so the same households are not impacted by surges and reconditioning or pay for all equipment that gets fried from your inability to manage what you are in charge of which is power management!