Duke Energy complaint: Supervisor Candace
Filed 26 Sep 2023 by Helen
This person, Candace should not be dealing with the public. She reads off of a script, is rude and does not listen to the person on the other end of the phone. She is awful. She should be put on administrative duty. She is probably a good administrator but an awful customer service person and supervisor. She is like a robot and does not stray from her script. Completely ignores questions and concerns. I’m usually calm and enjoy nice conversations with Duke employees but towards the end of my conversation with her I felt very irate.
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