Duke Energy complaint: Excessive overcharged
Filed 25 Sep 2023 by Stephanie
My bills normally ran from $260-$400 I fell behind on a payment so I requested payment plan which was $216.92 plus the monthly bill charges. On one of my bills which stated a 9 day cycle my bill was $494 and jumped to $1317.40 in 9 days. My bill is currently $2530.62 disconnected until I pay the minimum payment of $2280.23? I don’t understand how Duke energy is charged my rates so high. I have 3 children under the age of 14 and no way to come up with the minimum amount they say is owed. I’ve searched for assistance but no luck. My main issue is that I got the disconnected notification the day after my power was disconnected? I have no help whatsoever. My paycheck isn’t going to be enough to pay my mortgage and power? I’m stuck between a rock and a hard place
Report
Discussion
0 comments
No comments yet. Been through something similar with Duke Energy? Start the discussion above.
More Duke Energy complaints
View all 70Supervisor Candace
This person, Candace should not be dealing with the public. She reads off of a script, is rude and does…
No restoration on city sidewalk almost killed me
I was riding my brand new electric bike that I just received on Tuesday on the sidewalk in front of…
Duke Energy gross profit for the twelve months ending June 30, 2022 was $18.800B!!!
Duke Energy gross profit for the twelve months ending June 30, 2022 was $18.800B!!! Read that again. Every month I…