My complaint:
Duke Energy gross profit for the twelve months ending June 30, 2022 was $18.800B!!! Read that again. Every month I receive a disconnect notice, added to text messaging for the pending shut off date. I call this fear mongering, when in fact it seems to me that Duke Energy is gouging it’s customers with double digit increases. When an energy bill doubles within a year, there is great cause for concern. Duke Energy has done a very good job for justifying the reasons why these increases that are passed on to the customer are needed. I call b.s., and a good job for snowing everyone through their pr campaign. Their website encourages customers to seek outside help through other agencies to help pay the bill – this in itself raises all kinds of red flags … While Dukes profits are in the billions. This business practice deserves a class action suit, this is a monopoly that needs government intervention at the very least.
Suggested solution:
Reduce there rate increases and reimburse customers for over charges
