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Duke Energy complaint: deposit

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Filed 28 Dec 2023 by Deborah

I was charged a deposit of $400 based on the previous peoples usage since i had not lived here in 14 years. I was told it was because I had a bankruptcy four years ago in California but my mother called and the lady said it was based upon the families usage that lived in the house before me. I find it very unfair. I am a single mother, and I am struggling to make ends meet and each month I’ve had to pay $200 extra. I’d like to see something done about this. Please help me.

Duke Energy complaint: deposit
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