Coinbase Complaint Sentiment: Neutral

Our sentiment meter has detected that Coinbase complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Coinbase, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 13, 2024

Coinbase complaint process

Do you have a dispute or had a bad customer experience with Coinbase? Submit your Coinbase complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Coinbase.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Coinbase complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Coinbase?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Coinbase complaints chart

We have received 6 complaints about Coinbase over the last 12 months. The graph below shows a monthly breakdown.

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Coinbase complaint statistics

Curious about Coinbase's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!

169
Total complaints
168
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
/10 169 ratings

How to contact the customer service of Coinbase?

Below, you will find the contact information for the complaint department of Coinbase. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-908-7930
Contact form:

You can contact the customer service of Coinbase by calling 1-888-908-7930. If you want to reach out to Coinbase through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Coinbase reviews: (169)

Authentic experiences shared by our community for your benefit.

Coinbase account mishandling

Complaint from agh on 23 June 2021 about Coinbase.

Coinbase has restricted my account almost two months ago without explaining why. I opened an issue. After weeks they came back to me that they have resolved my case and closed it. However, Coinbase platform still shows that my account... Read more

Comments: 0
Rating:

Can NOT deposit or withdrawal.

Complaint from Peacmaker on 22 June 2021 about Coinbase.

We have been in contact with coinbase pro support since may 23 2021 today's date is June 22nd 2021 our case is 06272626. The issue we are having is we can not make a deposit or withdrawal. We were... Read more

Comments: 0
Rating:

Stolen Bitcoin

Complaint from Wmgjackson01@icloud.com on 19 June 2021 about Coinbase.

My account was hacked and sent out to two trackable wallets but I can’t get in touch with Coinbase about it Read more

Comments: 0
Rating:

My account was hacked and my money has been stolen

Complaint from Jojones2000@yahoo.com on 18 June 2021 about Coinbase.

I reached out to Coinbase with my new email and telephone number and they have not reached back out to me. My account was hacked my bank account was drained and I don’t know if I have any funds left... Read more

Comments: 0
Rating:

Scam Fraud

Complaint from cnaething on 16 June 2021 about Coinbase.

Coinbase Customer Support, First of all I am totally mind boggled that I am having to reach out again after exactly three weeks of bring my scam fraud to your attention. Along with there not being a customer support line... Read more

Comments: 0
Rating:

HACKED

Complaint from LV on 14 June 2021 about Coinbase.

I was hacked 2X in a month. My account was never activated after the first hack, however someone was still able to gain access. I have been verifying myself to Coinbase for a week and now they are... Read more

Comments: 0
Rating:

Coinbase blocks account

Complaint from NannyP1948 on 14 June 2021 about Coinbase.

I opened an account with Coinbase 57 and have never been able to view account because it has been disabled since. Read more

Comments: 0
Rating:

My Usdc payment not received

Complaint from Sakendar on 14 June 2021 about Coinbase.

My Usdc payment not received me i am withdrawal from binance to coinbase Just 18 hours completed my payment Not received me my payment was missing Check proof please help Read more

Comments: 0
Rating:

Can't get into my account it's locked

Complaint from mohig01 on 14 June 2021 about Coinbase.

I had to lock down my account due to issues with a breakin and my personal information being removed from my home and someone getting onto my computer. Someone accessed my account in January 2021 but it wasn't me... Read more

Comments: 0
Rating:

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