Coinbase Complaint Sentiment: Neutral

Our sentiment meter has detected that Coinbase complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Coinbase, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 28, 2024

Coinbase complaint process

Do you have a dispute or had a bad customer experience with Coinbase? Submit your Coinbase complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Coinbase.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Coinbase complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Coinbase?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Coinbase complaints chart

We have received 6 complaints about Coinbase over the last 12 months. The graph below shows a monthly breakdown.

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Coinbase complaint statistics

Curious about Coinbase's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!

169
Total complaints
168
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
/10 169 ratings

How to contact the customer service of Coinbase?

Below, you will find the contact information for the complaint department of Coinbase. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-908-7930
Contact form:

You can contact the customer service of Coinbase by calling 1-888-908-7930. If you want to reach out to Coinbase through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Coinbase reviews: (169)

Authentic experiences shared by our community for your benefit.

Locked out of my account

Complaint from Upkarc on 03 June 2021 about Coinbase.

Coinbase locked me out of my account- then had me download anydesk app to resolve the solution. They told me to send 1000$ to their management team and my account would be unlocked. Read more

Comments: 0
Rating:

locked out of account

Complaint from kevin shepard on 01 June 2021 about Coinbase.

I have been locked out of my account since February. Many e-mails ignored WORST CUSTOMER SERVICE EVER! Read more

Comments: 0
Rating:

alsonlasrado95

Complaint from alsonlasrado95 on 01 June 2021 about Coinbase.

Respected sir madam On 18042021 I had sent 0.16629268 BCHABC to Bitcoin wallet address 35gkybDVuNTD2eF7UD6uCBB4pZc9HiXVmh.Till today Even the receiver as not received BCHABC.or the sender as also not received the BCHABC.The ender as sent 0.16629268 BCHABC TO BITCOIN WALLET... Read more

Comments: 0
Rating:

alsonlasrado95

Complaint from alsonlasrado95 on 27 May 2021 about Coinbase.

Respected sir madam On 18042021 I had sent 0.16629268 BCHABC(from my Coinswitch Kuber exchange ) to Bitcoin wallet address 35gkybDVuNTD2eF7UD6uCBB4pZc9HiXVmh of my COINBASE exchange.Till today Even the receiver as not received BCHABC.or the sender as also not received the... Read more

Comments: 0
Rating:

Restricted Account: No reason given

Complaint from petebrennan240@gmail.com on 26 May 2021 about Coinbase.

I am a long term Coinbase user. I have given all information for identification purposes and linked my account with my bank. Recently, I purchased Cardano (ADA) on Coinbase Pro and I tried to send it off of my Coinbase... Read more

Comments: 0
Rating:

account hacked entire life savings stolen

Complaint from stop2c@hotmail.com on 25 May 2021 about Coinbase.

my coinbase account was hacked, all my money was emptied out of my linked bank account I used to buy bitcoins etc. I never received any authentication steps (In the past I received this step when I signed in). My account... Read more

Comments: 0
Rating:

Continuing problems with Coinbase

Complaint from steven-grunewald@live.com on 23 May 2021 about Coinbase.

I have previously purchased Cardano coins on Coinbase. Suddenly Cardano does no not appear as an option for me to purchase. I would like to purchase.more. Read more

Comments: 0
Rating:

Login

Complaint from Paul Farr on 21 May 2021 about Coinbase.

I haven't used coinbase login for some time. In mid April I tried to log in and could not. I filled out their help form and submitted it, followed there instructions with no results. I still cannot log in and... Read more

Comments: 0
Rating:

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