Coinbase Complaint Sentiment: Neutral

Our sentiment meter has detected that Coinbase complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Coinbase, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 27, 2024

Coinbase complaint process

Do you have a dispute or had a bad customer experience with Coinbase? Submit your Coinbase complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Coinbase.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Coinbase complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Coinbase?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Coinbase complaints chart

We have received 6 complaints about Coinbase over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Coinbase complaint statistics

Curious about Coinbase's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!

169
Total complaints
168
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
/10 169 ratings

How to contact the customer service of Coinbase?

Below, you will find the contact information for the complaint department of Coinbase. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-908-7930
Contact form:

You can contact the customer service of Coinbase by calling 1-888-908-7930. If you want to reach out to Coinbase through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Coinbase reviews: (169)

Authentic experiences shared by our community for your benefit.

Case05919098

Complaint from selrahc1122 on 16 May 2021 about Coinbase.

I reached out to them more than a week ago regarding my xlm coins and they havent responded to me ever since. Not a single reply nor anything that regards to my case has been attempted by Coinbase. I feel... Read more

Comments: 0
Rating:

Unable to cash out my xrp

Complaint from Thomas Tizzio on 16 May 2021 about Coinbase.

I have sent emails dating back as far as March to have the funds transferred to my bank account but all I keep getting is we’re working on it. I have an open ticket and the number is 05043086 Read more

Comments: 0
Rating:

Useless support

Complaint from KawaiiGuyy on 15 May 2021 about Coinbase.

I have contacted them through support NUMEROUS times in different combinations of the issue choices they provide. Every time I get the same exact response. NO ONE at Coinbase is providing support. If you reply to the ticket you... Read more

Comments: 0
Rating:

Coinbase restricted my account

Complaint from cruz5010 on 13 May 2021 about Coinbase.

Coinbase fully restricted my account and I have NO access to account, they needed to do a withdraw investigation that was suppose to take 6 days and that was 4 weeks ago, NO one gets back to me Read more

Comments: 0
Rating:

Respected sir madam On 18042021 I had sent 0.16629268 BCHABC to Bitcoin wallet address 35gkybDVuNTD2eF7UD6uCBB4pZc9HiXVmh.Till today Even the receiver as not received BCHABC.or the sender as also not received the BCHABC.The ender as sent 0.16629268 BCHABC TO BITCOIN WALLET... Read more

Comments: 0
Rating:

Lost my Bitcoins from Coinbase Account

Complaint from SK_R on 26 April 2021 about Coinbase.

Hello Team, The issue happenned with me with COINBASE was in November 2017 and it has hurt me badly and left me with no peace.Me and my husband had coinbase accounts with ethereums in 2017 which we sold and bought bitcoins... Read more

Comments: 0
Rating:

Withdraw is pending

Complaint from Ihsan786 on 25 April 2021 about Coinbase.

Hi sir iam getting withdraw 14 April but my withdraw is pending not please my withdraw Read more

Comments: 0
Rating:

Coinbase Case number 05445852 -

Complaint from dstriebel@repsrvcentral.com on 15 April 2021 about Coinbase.

On April 12, 2021 I received an email from Coinbase Support stating that my account may have been compromised. I called 888-908-7930 and had my account locked and I changed the password on my email account to avoid anyone... Read more

Comments: 1
Rating:

Access to funds!

Complaint from michaelheim on 14 April 2021 about Coinbase.

I have a new account with my funds. I can log into this account account with my new criteria of m****@anker****.com. I have an old account that has funds. I cannot log into this account with my old criteria of... Read more

Comments: 0
Rating:

Too long time didn’t clear the transaction

Complaint from Njimmy on 06 April 2021 about Coinbase.

I bought BTC 3302021 on coinbase and my bank payment 3312021 today is 462021 , it still show pending payment I can’t send for 8 days , I sent many email to coinbase no one reply , and no... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?