Coinbase complaint: Too long time didn’t clear the transaction

Name: Too long time didn’t clear the transaction
Item: Coinbase
Author: Jen

Open 6 Apr 2021 259 views Crypto / DeFi / Blockchain

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Filed 6 Apr 2021 by Jen

I bought BTC 3302021 on coinbase and my bank payment 3312021 today is 462021 , it still show pending payment I can’t send for 8 days , I sent many email to coinbase no one reply , and no customer service phone number can reach them? I also heard a lot of complaints about they delay sent the funds delay transaction? This is really bad service I don’t know when I can got my BTC

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Case details

Status: Open
Company: Coinbase
Filed: 6 Apr 2021
Desired resolution: I will need to send my BTC to trade for other but I don’t dare to use coinbase anymore? On their website policy shows to ACH payment 1-2 days then transaction 2-3 days most 4-5 days now it is 8 days I still not received my BTC to send? They should refund my service fee $166 then my BTC right away
Problem: Bitcoin purchase pending for eight days
About: bitcoin purchase
At stake: $166
Dealing with it for: 8 days

Progress

Filed
Company notified
Company replied
Resolved

6 Apr 2021 Complaint filed and published
6 Apr 2021 Message from Bizzy: we notified Coinbase about this complaint.

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