Coinbase Complaint Sentiment: Neutral

Our sentiment meter has detected that Coinbase complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Coinbase, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 24, 2024

Coinbase complaint process

Do you have a dispute or had a bad customer experience with Coinbase? Submit your Coinbase complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Coinbase.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Coinbase complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Coinbase?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Coinbase complaints chart

We have received 6 complaints about Coinbase over the last 12 months. The graph below shows a monthly breakdown.

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Coinbase complaint statistics

Curious about Coinbase's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!

169
Total complaints
168
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
/10 169 ratings

How to contact the customer service of Coinbase?

Below, you will find the contact information for the complaint department of Coinbase. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-908-7930
Contact form:

You can contact the customer service of Coinbase by calling 1-888-908-7930. If you want to reach out to Coinbase through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Coinbase reviews: (169)

Authentic experiences shared by our community for your benefit.

coinbase wallet extension eth-cbase.net scam???

Complaint from amerahmad on 19 October 2022 about Coinbase.

Dear sir,... I joined the coinbase and joined the coinbase wallet,and from the coinbase wallet application browser I got an invitation to join eth-cbase.net to participate on the artificial intelligence trading and I trusted it as its from... Read more

Comments: 0
Rating:

Withdrawal cancelled

Complaint from Marcelo.Ay on 13 October 2022 about Coinbase.

On August 25, make a deposit on the Coinbase Pro platform in the ALGO cryptocurrency for the amount of 2215.656731 ALGO for an approximate value of 667 dollars. That same day I tried to withdraw my funds because that investment... Read more

Comments: 0
Rating:

Missing withdrawal

Complaint from Theteej39 on 23 September 2022 about Coinbase.

I was told by coinbase that I had to withdrawal my crypto due to legal reasons and the Canadian government. So I gathered all my crypto 729.60 into etherium and proceed to withdraw to PayPal only method for withdrawals for... Read more

Comments: 0
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Account Hacked

Complaint from Wandyj on 12 September 2022 about Coinbase.

My account was hacked. Received a text message stating that specious transaction had occurred. Contacted their support and was told that nothing had left the account and that I could lock it, which I did immediately. Then,... Read more

Comments: 0
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login access

Complaint from bannerbit.com on 05 September 2022 about Coinbase.

Ref to case 0343e5395 I was unable to reset or login to my account.I did inform coin base of the google account comprimise .On several occasions I took pictures from my web cam but neither were accepted. Read more

Comments: 0
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All gone

Complaint from michael.mcnair1957@gmail.com on 25 August 2022 about Coinbase.

Someone hacked my account and took funds out From March 28 2021 ballance was 33254.06 To May 8 2021 ballance was 1.48 After freezing my account I was not when able to access my account or even know... Read more

Comments: 0
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Failure to Transfer Crypto to another Account

Complaint from jmcgraw@remax.net on 22 July 2022 about Coinbase.

Had an email account where I was doing my crypto purchases and trading, coinbase pro, when the verification process ask for password and I forgot the password, verification was sent to an email account that had been closed to me... Read more

Comments: 0
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Where is my money

Complaint from Sommer on 22 July 2022 about Coinbase.

I've adviced € 24.500 in Aprl 2022 to coinbase. This money went to coinbase Ireland, then to InsertiaFinance. I wanted a return of € 10.000. It is still on the status of pending Now I want my money back completely. I do not trust you... Read more

Comments: 0
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MISSING assets

Complaint from YVETTE321911@YAHOO.COM on 20 July 2022 about Coinbase.

I have missing assets that has not been recorded but I have a receipt for them and they keep telling me that I have a zero balance this complaint is against Blockchain exchange blockchain wallet BNB I ethereum Read more

Comments: 0
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