My complaint:
Coinbase decides to randomly close my account and says I should be able to send my remaining ethereum off of the platform, but its been 2-3 months now and I have yet to be able to send my ethereum to an external address. I received a response from them today after waiting for this long and it wasn’t even close to resolving my issue. There response was pasted below.. Has nothing to do with my bank account. All I want is to send the ehtereum to external wallet. Hello Jordan,
Thank you for contacting Coinbase Support.
Unfortunately, we are no longer able to facilitate transactions between your Coinbase account and your bank account. This means that we are unable to convert your digital currency balance into a bank transfer.
Accordingly, you will need to obtain an external address from a third party wallet provider in order to send your remaining complete account closure process. Below are some options:
– Bitcoin: https:www.bitcoin.comchoose-your-wallet
– Ethereum: https:www.myetherwallet.com
Please note that, if you will need to use another third party brokerage or exchange in order to convert your digital currency into a bank transfer, as that service is no longer available on your account.
Should you need further assistance completing the account closure process, we are here to help.
Suggested solution:
Remove block or hold on my account and let me finally send my remaining ethereum.
