While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Capital One over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 4, 2024
Do you have a dispute or had a bad customer experience with Capital One? Submit your Capital One complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 18 complaints about Capital One over the last 12 months. The graph below shows a monthly breakdown.
Curious about Capital One's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Capital One. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Capital One by calling 1-877-383-4802. If you want to reach out to Capital One through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Mike Avera on 09 November 2021 about Capital One.
I have had a Capital One Walmart Rewards Card for over a year. I pay off the entire balance each month. I have never once been late even 1 day or 1 hour. I have never had a payment returned... Read more
Complaint from deborahlphillips1953@gmail.com on 08 November 2021 about Capital One.
I HAVE BEEN A CUSTOMER FOR SOME TIME NOW. I HAD FOUR ACCOUNTS WITH YOUR COMPANY, NEVER HAD ANY LATE PAYMENTS. I CLOSE TWO OF THE ACCOUNTS, LEAVING ME WITH TWO OPEN ACCOUNTS. MY ISSUE., I HAVEN'T USED THOSE TWO... Read more
Complaint from AngieN on 07 November 2021 about Capital One.
I received an offer about 5 months ago saying I was preapproved for a credit card so I followed their instructions did the application that they had half done already and I was turned down and my credit score went... Read more
Complaint from Mysonfirst on 27 October 2021 about Capital One.
Hi Kirone, Thank you for applying with Capital One Auto Navigator. Your pre-qualification terms have now expired. We invite you to re-apply using our easy online application. Please visit www.capitalone.comcars. Thank you for considering Capital One Auto Navigator. THEN ALL OF A SUDDEN I... Read more
Complaint from Theo on 20 October 2021 about Capital One.
I can't remember the last time the ATM worked so many things are being done by ATM what when the dam thing never works ? Read more
Complaint from Unkp2550 on 14 October 2021 about Capital One.
Back in August of this year, I had called Capitol One due to needing a new debit card because the one I have is currently damaged. Two months and several phone calls later and I have yet to receive... Read more
Complaint from Hye on 04 October 2021 about Capital One.
cancelled service with reacurring merchant, called capital one to remove reacurring merchant from my card. I was told I could'nt do that. I don't understand it's my card my money I should be able to remove merchant after terminating services. Read more
Complaint from Barb H. on 04 October 2021 about Capital One.
According to NESARA GESARA, NESARA GESARA The National Global Economic Security Reformation Act NESARA is the most ground breaking reformation to sweep not only the United States of America but the whole planet (thus GESARA) in its entire history.... Read more
Complaint from JOHN FISHER on 27 September 2021 about Capital One.
They wont let me withdraw FROM MY ACCOUNT THERBY STEALING IT Read more
Complaint from pissed offU2 on 17 September 2021 about Capital One.
I have had a Capital One checking account for approx 10 years. I frequently receive pre-approved applications for cards that give cashback. In August I applied for a Capital One Venture card because I travel and prefer the miles. I... Read more
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