While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Capital One over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 2, 2024
Do you have a dispute or had a bad customer experience with Capital One? Submit your Capital One complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 18 complaints about Capital One over the last 12 months. The graph below shows a monthly breakdown.
Curious about Capital One's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Capital One. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Capital One by calling 1-877-383-4802. If you want to reach out to Capital One through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from freelook on 15 September 2021 about Capital One.
$95 fee to have card did not count toward the $3000 I needed to spend I called in to Capitalone for extension the Rep granted me extension Read more
Complaint from freesie2 on 27 August 2021 about Capital One.
capital one issues credit card, had to go through hoops to verify that it was me and then given the green light to use credit card which i did one hour later to buy a phone. thinking everything was good... Read more
Complaint from jhno2016 on 16 August 2021 about Capital One.
On 852021, I transferred $5000.00 from my 360 Money Market...4283 to an external account (Hampton Roads Educators' Credit Union, xxxxxx0001). The amount did not arrive at the credit union as of today, 8162021. I did receive an email from Capital One,... Read more
Complaint from SAM MARTINEZ on 01 August 2021 about Capital One.
my account number ending on last four digits (6494). first of all our personal checking account with WELLS FARGO in Brownsville Texas was hacked approx. 5 monts ago. Bank suggested that we get a new account..which we did..i had been... Read more
Complaint from aferry87 on 09 July 2021 about Capital One.
Capital One is the absolute worst. Stay away. I was working with them 1. because they lost the check from US bank to pay off my balance transfer, so the woman was going to pay off that 5,980 while they... Read more
Complaint from Yaakov on 08 July 2021 about Capital One.
I have repeatedly, REPETEDLY! requested that you, Capitol One, stop sending me your 'Preapproved Credit Card' offers, via Mail via email. I have, on occasion replied, out of curiosity, only to be told that I do not in-fact,... Read more
Complaint from katheecooper@gmail.com on 29 June 2021 about Capital One.
Hi Catherine Cooper-Wright ,I am on earned social security benefits I am my own responsible party. I was with TD Banks last H st.,n.w. Washington D.C. my home address 152 33rd st., n.e. Washington D.C. 20019 .I had... Read more
Complaint from jamesr on 28 June 2021 about Capital One.
I called Capital One on 6242012 because i received a call from my bank, stating Capital One was trying to debit my account. 4 attempts for 850.00 and 1 attempt for 1000.00 Thankfully the bank notified me because... Read more
Complaint from 1776 on 19 June 2021 about Capital One.
Went to purchase a television from BestBuy have money in account and capital one would not let the sale go threw, I called bank they said didn't understand why it happened blame it on BestBuy But then... Read more
Complaint from Ramona Negron on 12 June 2021 about Capital One.
About a month ago in May i deposited $2,000 in 100's dollar bills the machine return my deposit but $200 dollars were missing. I complaint to the manager and he took all my information, a week later they sent me... Read more
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