While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Capital One over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 2, 2024
Do you have a dispute or had a bad customer experience with Capital One? Submit your Capital One complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Capital One complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 18 complaints about Capital One over the last 12 months. The graph below shows a monthly breakdown.
Curious about Capital One's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Capital One. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Capital One by calling 1-877-383-4802. If you want to reach out to Capital One through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from CCMilo65 on 22 December 2020 about Capital One.
I have been a loyal Capital One customer for over 20 years. I am in good standing and because my situation is financially stressed, I thought I would use my rewards to secure gift cards for my wife and children... Read more
Complaint from Tom1010 on 12 December 2020 about Capital One.
I had a cd account that matured at Capital One. I went to the Bank on Saturday to take out the money. Afterwards, I went to deposit it at another bank and they said it couldn't be deposited until Monday... Read more
Complaint from CRay1957 on 19 November 2020 about Capital One.
I needed my card for traveling next week for Thanksgiving! I asked it to be Federal Express, but they charged me as well. I told them that I lost my job due to Covid 19, senior on a... Read more
Complaint from david barkey on 23 October 2020 about Capital One.
I have spent so many hours trying to find a Capital One employee who can fix something. I have made it to the third level by being pleasant, calm and polite. My wife and I joined... Read more
Complaint from wjtanksley@aol.com on 04 October 2020 about Capital One.
I ask that CO in Lufkin branch close all our accounts YESTERDAY!!!!!!today I see a $6 dollar debit to our 885 account and none of the accounts have been closed YET!!!!How hard can this be??This is just one of the... Read more
Complaint from Thomas1258 on 23 July 2020 about Capital One.
I called Capital One approximately 2 months ago stating I received a text message regarding my account that wasn't from the bank and express concerns my account may have been compromised. The representative said an attempt was made but... Read more
Complaint from Thomas1258 on 23 July 2020 about Capital One.
I called Capital One approximately 2 months ago stating I received a text message regarding my account that wasn't from the bank and express concerns my account may have been compromised. The representative said an attempt was made but... Read more
Complaint from Dicktracy on 02 October 2019 about Capital One.
i got a lone from capital one bank the car starter out 15.000.00 end up costing 39.ooo.oo my contract was suppose to last 6 years i bought the car in 2012 should have end... Read more
Complaint from Edlocke on 25 April 2019 about Capital One.
I reached out to the company that my payment would be late they told me not to concern myself with it because I had a 10 day grace period. What they did before the 10 days were up reported to... Read more
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