My complaint:
I had a cd account that matured at Capital One. I went to the Bank on Saturday to take out the money. Afterwards, I went to deposit it at another bank and they said it couldn’t be deposited until Monday because they post dated the check. I am fuming because I work Mon- Fri, so how the hell is my money not available ! They will open an account on SATURDAY, but they wont release it on SATURDAY! What kind of crooked place is this? THIS is my money and it should be available right on the spot. This is basically saying that Capital One is stealing my money, if I cant have my money the same say?!! This is bullshit and a disgrace bc I needed to deposit my money that day (SATURDAY). I will never use capital One again and let others know . Especially times like this, with COVID, and people out of work, they deny your money!
Suggested solution:
They should work according to businesses like theirs, MON-FRI, I work, so SATURDAYS, money should be post dated on a Saturday like every other bank I dealt with.