Capital One complaint: Rude

Name: Rude
Item: Capital One
Rating: 1
Author: Cathy

Open 19 Nov 2020 286 views Banks

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Filed 19 Nov 2020 by Cathy

I needed my card for traveling next week for Thanksgiving! I asked it to be Federal Express, but they charged me as well. I told them that I lost my job due to Covid 19, senior on a budget, and they did not care!! So disappointed!

Thanks,

Cathy Ray

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Case details

Status: Open
Company: Capital One
Filed: 19 Nov 2020
Rating: 1/5
Desired resolution: Put the charge as a credit back onto my account. !
Problem: Charged for express card delivery
About: credit card delivery

Progress

Filed
Company notified
Company replied
Resolved

19 Nov 2020 Complaint filed and published
19 Nov 2020 Message from Bizzy: we notified Capital One about this complaint.

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