Capital One complaint: Rude

Complaint from CRay1957 reported on 19 November 2020 about Capital One

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My complaint:

I needed my card for traveling next week for Thanksgiving! I asked it to be Federal Express, but they charged me as well. I told them that I lost my job due to Covid 19, senior on a budget, and they did not care!! So disappointed!

Thanks,

Cathy Ray

Suggested solution:

Put the charge as a credit back onto my account. !

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