While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Capital One over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with Capital One? Submit your Capital One complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Capital One complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 18 complaints about Capital One over the last 12 months. The graph below shows a monthly breakdown.
Curious about Capital One's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Capital One. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Capital One by calling 1-877-383-4802. If you want to reach out to Capital One through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Mollis0523 on 13 March 2024 about Capital One.
So I received a letter from Capital One stating they were going to close the account and send me the title and that they did to me for me not to send any more money for payments or whatever they... Read more
Complaint from IgorN on 13 March 2024 about Capital One.
I called to Capital one twice and spoke with 2 representives who do not speak English very well and could not understand my request. I asked to close my account and be enrolled into 60 months program w low... Read more
Complaint from JMJ on 15 February 2024 about Capital One.
I rented a vehicle from Veloce Fast Cars for one day June 30,2023 and the company never returned my 10,000 euro deposit to my Capital One card. Capital one has not been consumer friendly. Capital One advised me to contact... Read more
Complaint from Arsaln on 05 February 2024 about Capital One.
Fund from account disappeared while account was on hold Read more
Complaint from AngryGirl on 31 January 2024 about Capital One.
I received a bill for $4500.00. I returned an item for $1500 and got the credit and paid the remaining $3000. When my new bill came out I was billed interests charges totaling $56. Which was the interest on the... Read more
Complaint from Shygal12 on 20 December 2023 about Capital One.
I opened up a checking account with capital one since I've had the account capital one automatic system has been randomly restricting my account for unknown reasons when I called to see why I was told by a rep that... Read more
Complaint from VMVD on 16 December 2023 about Capital One.
I opened a 360 bank account in October and was hoping for the bonus by setting up the direct deposit. Requirements were 2 direct deposits within 60 days. First direct deposit was end of October, second end of November. Today... Read more
Complaint from Cowgirl1950 on 18 November 2023 about Capital One.
I have been making payments on this account. I want credit for payment Read more
Complaint from Mial0401 on 17 October 2023 about Capital One.
I call Capital one Sunday October 15, 2023 and made a payment of $500 dollars. I was told funds will be clear Monday. When I check there’s nothing clear, I call capital one 18002274825 on Monday I was told funds... Read more
Complaint from LouisRye on 24 September 2023 about Capital One.
My Capital One Quicksilver credit card was recently deactivated due to fraudulent activity on my account. My account is currently in a restricted status. I was told that Capital One would take me out of the restricted status, and issue... Read more
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