Complaints about Capital One

On this page you can see which complaints are submitted about Capital One.

How to file a Capital One complaint?

Whatever your complaint about Capital One is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Capital One complaint' button.
2. Describe your complaint in detail, and suggest how Capital One should resolve it.
3. Submit your complaint directly to Capital One and mention that you posted your complaint on

Statistics of Capital One in the category Banks

58 total complaints
2.4 /10
21 votes

Complaints overview

Negligence on closing account

Complaint from on 02 May 2022 about Capital One in category Banks

In October 2022, my mother had requested her account be closed, due to the number of delinquency on credit card activities outside of her norm, which happened through the years. In January, she received multiple threats of closing accounts,... Read more

Violated my rights

Complaint from on 26 April 2022 about Capital One in category Banks

They changed my account against my wishes and not once notified me nor sent me a replacement card. I have bills to pay and found out when my physical card was denied but has a low balance so I was... Read more