On this page you can see which complaints are submitted about Capital One.
Whatever your complaint about Capital One is, follow the next three steps in order to have the best chance of resolving your complaint.
1. Click on the 'File Capital One complaint' button.
2. Describe your complaint in detail, and suggest how Capital One should resolve it.
3. Submit your complaint directly to Capital One and mention that you posted your complaint on Complain.biz
Complaint from plumber7833 on 19 May 2022 about Capital One in category Banks
WAS PHONE FOR 1 AND 12 HOURS CUSTOMER SERVICE WAS VERY GOOD BUT THEY ASK FOR A COPY OF MY DRIVERS LICENSE WOULDN'T ACCEPT OUR PHOTO ID WE SPENT SO MUCH TIME WITH TRYING TO JUST GET OUR REWARD POINTS... Read more
Complaint from rwlewis257 on 12 May 2022 about Capital One in category Banks
A debit card transaction was declined two times. I have called and spoken to a half dozen incompetents at Capital One. I have $20K in my checking account and have been trying to charge some Walgreens Pharmacy prescription charges of... Read more
Complaint from joseph comperchio on 09 May 2022 about Capital One in category Banks
I did not receive a statement for April 2022 or return envelope. I had to send my payment in a regular envelope with a money order of two hundred dollars and a chase bank check for eight hundred and twenty... Read more
Complaint from JOANN MOORE on 06 May 2022 about Capital One in category Banks
A few years ago I was finically abused by my Ex husband and I have reported this to WM Police. I have never took a capital one card out myself or personally in my name. Please can you look into this for... Read more
Complaint from missmist69 on 04 May 2022 about Capital One in category Banks
I mailed two loan consolidated checks to Capital One to pay the balance off on both accounts. The mailing address was the same for both chards. I noticed on my account that one payment was posted on April... Read more
Complaint from NPCake on 02 May 2022 about Capital One in category Banks
In October 2022, my mother had requested her account be closed, due to the number of delinquency on credit card activities outside of her norm, which happened through the years. In January, she received multiple threats of closing accounts,... Read more
Complaint from Madaf222 on 26 April 2022 about Capital One in category Banks
They changed my account against my wishes and not once notified me nor sent me a replacement card. I have bills to pay and found out when my physical card was denied but has a low balance so I was... Read more
Complaint from Karen Z on 15 April 2022 about Capital One in category Banks
I was arrested in Arizona on June 22, 2021, and remained in custody until January 4, 2022. While incarcerated, there were several (18) Zelle transfers from my Capital One 360 checking account. I filed a dispute both verbally for all... Read more
Complaint from Lazaro G. Martinez on 12 April 2022 about Capital One in category Banks
Can not set up account. The system keeps going over same questions. LOUSY!!!!!!!!!!!!!!!!!!! Read more
Complaint from Real_is_Real on 04 April 2022 about Capital One in category Banks
I have called Capital One Auto three times today. My car engine is irreparable and it wasn't due to an accident, so insurance is not involved. It just stopped working and I had it towed to the mechanics and they... Read more
