Capital One complaint: CHARGED INTEREST WHEN I PAID MY BILL AND RETURNED AN ITEM AND THE CREDIT CAME

Complaint from AngryGirl reported on 31 January 2024 about Capital One

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My complaint:

I received a bill for $4500.00. I returned an item for $1500 and got the credit and paid the remaining $3000. When my new bill came out I was billed interests charges totaling $56. Which was the interest on the returned item amount even though the credit was received for my return of the $1500 item before my payment was due.

Suggested solution:

Remove the interest charges since the credit was received prior to the payment date and I paid the remaining difference before my due date.

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