While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Capital One over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Capital One? Submit your Capital One complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 18 complaints about Capital One over the last 12 months. The graph below shows a monthly breakdown.
Curious about Capital One's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Capital One. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Capital One by calling 1-877-383-4802. If you want to reach out to Capital One through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Cort1984 on 01 March 2023 about Capital One.
I made a payment and even had a credit and manager Kenya (the manager for credit cards) id JEJ476 was rude and unprofessional. Stated they were not able to check my payment when another manager did happily the prior week.... Read more
Complaint from NSHLAYAN on 14 February 2023 about Capital One.
Account was open online with CapitalOne bank on 2623.I created request for adding the beneficiary to my CD account. Form was notarized and fax to the fax number that was provided on the form. I just wanted to make sure... Read more
Complaint from JRHarrington on 27 January 2023 about Capital One.
Capital One closed my account without notice, and will not honor the rewards i have with the account. I rarely carried a balance, paid every month, and they closed the account without notice. I received a letter in the mail... Read more
Complaint from casstakes@aol.com on 16 January 2023 about Capital One.
Capital One closed our bank account in October 2022 because they said that they had sent a letter advising that we had to sign up for electronic statements. We never received the letter. You really messed up our direct deposits... Read more
Complaint from Little joe on 09 January 2023 about Capital One.
I deposited 1200. Dollars an the atm ate 400. Of it an thy would not give it back it happened serval times an the bank it self doesn’t control the atm machines thy say I owe them 400. An I... Read more
Complaint from lovelaj on 08 January 2023 about Capital One.
I order a Quick Silver credit card from Capital One back in September 2022 that offered a $200 sign up bonus after I spent $500 in 3 months. I met their requirement and never received the $200. I called them... Read more
Complaint from IanR on 05 January 2023 about Capital One.
I got 3 s from credit Karma stating Capital One did a hard credit inquiry! I hate Capital One and sued them and won in court closing all my accounts with them for this same issue of data breach now... Read more
Complaint from jmwahz on 16 December 2022 about Capital One.
Capital one has now had funds since 2021. Now they are claiming they do not know where funds are. One agent claimed reversed and sent bank to irs. Contacted irs and nothing . literally capital one has stolen money Read more
Complaint from AjayAjay on 27 November 2022 about Capital One.
I used Capital One Travel to book a car rental pickup via Dollar rental car. Confirmation: H-16983519517 (Reserved on Oct 8, pickup DFW on Nov 22, 2022). Cost of rental: $373.95 When I reached the car rental place, there was a HUGE... Read more
Complaint from dont have one dont remember on 18 November 2022 about Capital One.
I have received a few Convenience Checks in the past I receive emails stating they sent it out. On 10262022 i received an email stating they sent out so after a week I called Credit One and they said to... Read more
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