While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Capital One over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 2, 2024
Do you have a dispute or had a bad customer experience with Capital One? Submit your Capital One complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Capital One complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 18 complaints about Capital One over the last 12 months. The graph below shows a monthly breakdown.
Curious about Capital One's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Capital One. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Capital One by calling 1-877-383-4802. If you want to reach out to Capital One through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from James Lang on 02 June 2021 about Capital One.
I went to the bank at 1:30 pm 622021 and found the bank closed with a sign referring everyone to the drive-up. Each drive-up station was five or six cars stacked up. Unacceptable! Why is the bank... Read more
Complaint from jmwahz on 26 May 2021 about Capital One.
Bank is refusing to reject a stimulus check deposited via mobile due to malicious and unfair, reasons. I made a mobile check deposit of my stepson's stimulus check, unaware this is not allowed, due to reading the deposit disclosures that... Read more
Complaint from Highly-Disappointed-Customer on 06 May 2021 about Capital One.
RESOLUTION: You should absolutely restore a new 35 day window of opportunity for me to make any additional deposits to my secured credit card account. I will like this to be done to remedy this sitation for me. REASON: During... Read more
Complaint from MJlj21441 on 07 April 2021 about Capital One.
Spent hours talking on the phone with several customer service representatives trying to change my mailing address on my Menards credit card. I also have a Capital One card with Wal-mart and made that change within 2 minutes.... Read more
Complaint from mbox5 on 05 April 2021 about Capital One.
I attempted to pay off my credit card and scheduled two payments to be withdrawn from my checking account after verifying the account had plenty of funds. Capitol one told me the payments was returned by my bank. I checked... Read more
Complaint from Fraud Charge on 12 March 2021 about Capital One.
I presented Capital One with evidence and i was still charged for a fraudelent claim. They will not stop the charge and this is fraud Read more
Complaint from Claudia Neibauer on 11 March 2021 about Capital One.
Fail to transfer funds. Read more
Complaint from wendykay622 on 10 March 2021 about Capital One.
Capital One closed my credit card and they are unable to give me any information except it could be a past account where I was an authorized user. She gave me the last 4 digits of that account, but... Read more
Complaint from apwokgfrehj on 03 March 2021 about Capital One.
I have been a Capital One customer for many years and have always enjoyed a good relationship. Recently i was one day late on making one of my payments as I have 4 accounts with you and was charged 40.00... Read more
Complaint from baldbiker on 04 January 2021 about Capital One.
i got caught up in a scam. I called capital one and told them of the situation and i had notified the police and they verified it was a scam. i told capital one the story their response was since... Read more
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