Capital One complaint: Not Open

Name: Not Open
Item: Capital One
Author: James

Open 2 Jun 2021 209 views Banks

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Filed 2 Jun 2021 by James

I went to the bank at 1:30 pm 622021 and found the bank closed with a sign referring everyone to the drive-up. Each drive-up station was five or six cars stacked up. Unacceptable! Why is the bank closed during regular banking hours?

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Case details

Status: Open
Company: Capital One
Filed: 2 Jun 2021
Desired resolution: At a minimum, provide a reasonexcuse for the bank being closed.
Problem: Branch closed during regular hours
About: bank branch

Progress

Filed
Company notified
Company replied
Resolved

2 Jun 2021 Complaint filed and published
2 Jun 2021 Message from Bizzy: we notified Capital One about this complaint.

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