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Capital One complaint: Closed card without sufficient reason, unable to explain reason closed

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Filed 10 Mar 2021 by Wendy

Capital One closed my credit card and they are unable to give me any information except it could be a past account where I was an authorized user. She gave me the last 4 digits of that account, but I am NOT an authorized user on any capital one account. She could not give me any further information. I have had my capital one card for over 10 years and have never had any issues. I have never been late on a payment of any kind, ever in my life. My fico is currently 810. I have credit back to 1992, mortgage history back to 2002, less than $6,000 in open revolving debt. I have been a mortgage underwriter for over 20 years with a large financial institution. My current DTI is

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