While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Capital One over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Capital One? Submit your Capital One complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Capital One.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Capital One complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 18 complaints about Capital One over the last 12 months. The graph below shows a monthly breakdown.
Curious about Capital One's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Capital One. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Capital One by calling 1-877-383-4802. If you want to reach out to Capital One through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from ARG on 23 September 2023 about Capital One.
This bank used to be good... and then, something bad happened. Recently, I was led through a merry-go-round of codes and texts and phones and uploading driver licenses three times, just to be told that nothing could be done about... Read more
Complaint from Udazapal on 13 September 2023 about Capital One.
Paid my balance but still charge interest and cash advance Interest that was as much was charged when had 4000$ balance. I have terminal cancer and on very limited income now customer service was no help Read more
Complaint from Ganpat on 08 September 2023 about Capital One.
My credit card expires may 2023 call 3 time still didn't receive it as of 9/8/23 Read more
Complaint from Tried of trying on 24 July 2023 about Capital One.
The phone number on the back of my CAPITOL Credit card doesn't work even the ones online doesn't work when i dial the computer keep asking for my credit card or social security number over and over again and... Read more
Complaint from Tyani27 on 10 July 2023 about Capital One.
I received a fraud from Capital One for a transaction made because it was something normally done. When I called and verify who I was and ed the transaction was indeed fraudulent, I was told I will have... Read more
Complaint from ellied on 20 June 2023 about Capital One.
Capital One is holding my credit card I already sent 6 ID's I paid $110.00 for that card and they won't send it to me I am sick of sending my license to them they have my... Read more
Complaint from Stolenmiles on 25 May 2023 about Capital One.
I have had a capital one business credit card for 11 years. In January I was notified that the card was declined because they needed to verify my identity. At first they just needed a picture of my driver's license... Read more
Complaint from SweetJen84 on 18 May 2023 about Capital One.
Capital one wrote off my debt in January 2023, in late March capital one contacted me regarding my debt, then proceeded to make arrangements with me to pay the debt and in April I paid 40 bucks on an arrangement... Read more
Complaint from Angry formerly-loyal-customer on 03 April 2023 about Capital One.
I have been a loyal customer of Capital One for several decades. I have a stellar credit rating and over the years have maintained 2 separate credit card accounts with them: one for the business I own, and another for... Read more
Complaint from Lieut. JMP on 24 March 2023 about Capital One.
Capital One WalMart card. On the Capital One website, it shows my last payment was processedmade on March 22.. AND my bank also shows it as clearedpaid on the same date. The Cap1 website shows my... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
