Capital One complaint: Misinformation

Name: Misinformation
Item: Capital One
Rating: 1
Author: Edlocke

Open 25 Apr 2019 963 views Banks

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Filed 25 Apr 2019 by Edlocke

I reached out to the company that my payment would be late they told me not to concern myself with it because I had a 10 day grace period. What they did before the 10 days were up reported to the credit bureau my payment was late.

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Case details

Status: Open
Company: Capital One
Filed: 25 Apr 2019
Rating: 1/5
Desired resolution: Attempting to get the late payments removed from the credit bureau
Problem: Reported late within promised grace period
About: credit account payment

Progress

Filed
Company notified
Company replied
Resolved

25 Apr 2019 Complaint filed and published
25 Apr 2019 Message from Bizzy: we notified Capital One about this complaint.

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