While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Zara over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
Do you have a dispute or had a bad customer experience with Zara? Submit your Zara complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Zara.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Zara complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 35 complaints about Zara over the last 12 months. The graph below shows a monthly breakdown.
Curious about Zara's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Zara. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Zara by calling 1-8556359272. If you want to reach out to Zara through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Mrs.R. on 27 June 2023 about Zara.
I returned items through An Post to the value of 540e. I have a tracking number. Zara claim repeatedly they have not received the items to their warehouse and are refusing to refund me. Read more
Complaint from Dmale on 12 June 2023 about Zara.
THE WORST ZARA IN THE WORLD bad costumer service workers were very racist they refused to help me as i was wearing a hijab I was waiting for my daughter by the fitting room she was in when a worker started screaming... Read more
Complaint from jdulc on 24 May 2023 about Zara.
I sent a parcel back to Zara with over £500 worth of unwanted clothes. I used the label provided by Zara and dropped it off at an Evri parcel shop and was given a receipt. Zara are refusing to refund me... Read more
Complaint from NSHAIN on 18 May 2023 about Zara.
I ordered swim suits for my daughter. She only tried on 1 out of 3. They didn’t fit and I sent them back. A few weeks later I received them back in the mail. Zara rejected them as not in... Read more
Complaint from Shalu on 17 May 2023 about Zara.
I have order from zara and box was damaged and product is missing all i received damaged box and crumbled paper inside it...i clearly mentioned that at time of delivery tiakses delivery boy to come tomorrow or wait for half... Read more
Complaint from calmc21 on 29 April 2023 about Zara.
Zara have not refunded 5 items I returned over 4 different orders despite me providing them with proof of return postage. Disgraceful service. Read more
Complaint from Amahle on 14 April 2023 about Zara.
I ordered a parcel from Zara last week Friday and it was supposed to be delivered by Wednesday Thursday. But on Wednesday they shifted the date to FridayMonday. And as I'm writing this today they've shifted the date even further to... Read more
Complaint from Shayshay52 on 07 April 2023 about Zara.
I paid with debt card to get some clothes from Zara on March 17th. One of the pair of jeans I bought were too big, and I wanted to exchange for a smaller size. I lost my receipt but the... Read more
Complaint from hans suncar on 29 March 2023 about Zara.
was givin fake counter fit money Read more
Complaint from GAZALA KHAN on 06 March 2023 about Zara.
Hi there, I would like to start by saying that I have been online customer of Zara from more than 5 years and have always shopped in Zara sales. There has been issues on the refund in the past; however Zara's... Read more
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