Z MASTERMINE PTE Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Z MASTERMINE PTE over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Z MASTERMINE PTE's offerings.

Sentiment data last updated on May 18, 2024

Z MASTERMINE PTE complaint process

Do you have a dispute or had a bad customer experience with Z MASTERMINE PTE? Submit your Z MASTERMINE PTE complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Z MASTERMINE PTE.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Z MASTERMINE PTE complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Z MASTERMINE PTE?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Z MASTERMINE PTE complaints chart

We have received 80 complaints about Z MASTERMINE PTE over the last 12 months. The graph below shows a monthly breakdown.

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Z MASTERMINE PTE complaint statistics

Curious about Z MASTERMINE PTE's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!

207
Total complaints
207
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 207 ratings

How to contact the customer service of Z MASTERMINE PTE?

Below, you will find the contact information for the complaint department of Z MASTERMINE PTE. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+6566913832
Webcare email:
service@zmasterminepte.com
Contact form:

You can contact the customer service of Z MASTERMINE PTE by calling +6566913832. For Z MASTERMINE PTE support through email, send your inquiry to service@zmasterminepte.com. If you want to reach out to Z MASTERMINE PTE through their own website, you can use their contact form.

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Z MASTERMINE PTE reviews: (207)

Authentic experiences shared by our community for your benefit.

Order Not Delivered

Complaint from NikOmot on 27 January 2023 about Z MASTERMINE PTE.

I ordered 2 suitcases in October I was issued a receipt but the order was not delivered. I sent e mail to them they said they have dispatched it but I did not receive the order. Attached is the receipt Read more

Comments: 0
Rating:

Items never arrived

Complaint from DianaH on 27 January 2023 about Z MASTERMINE PTE.

I ordered two items for advertisement on Facebook. Item’s never arrived. I contacted them and they said it’s on the way but it’s never happened. Read more

Comments: 0
Rating:

NEVER RECEIVED MY ORDER

Complaint from Bigred@53 on 27 January 2023 about Z MASTERMINE PTE.

I PLACED AND PAID FOR THE ORDER OF A 20PC CAST IRON COOKWARE SET, ORANGE IN COLOR I PLACED THE ORDER TOWARD THE END OF 2022. I TRIED CONTACTING THEM SEVERAL TIMES AND HAVE NEVER RECEIVED A RESPONSE FROM THEM. THEY... Read more

Comments: 0
Rating:

My irder

Complaint from Candee jo marx on 26 January 2023 about Z MASTERMINE PTE.

Made an order in November. Been in contact with them until this past week. Now emails won't go threw. Read more

Comments: 0
Rating:

where my order?!?

Complaint from Tracy.raymo65@icloud.com on 26 January 2023 about Z MASTERMINE PTE.

I placed an on November 5 2022. IT WAS DELIVERED TO PUERTO RICO on December 7 2022 per my post office! They keep saying to check if my address is correct. Well I have 57 sent... Read more

Comments: 0
Rating:

Depth finder

Complaint from Bigdog11 on 26 January 2023 about Z MASTERMINE PTE.

I purchased an item on November 16 and they shipped it to Fairbanks Alaska I have sent numerous emails to this company the service department they keep telling me logistics has delivered the item and I keep telling them that... Read more

Comments: 0
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Not Sending the Order

Complaint from Lisagale on 26 January 2023 about Z MASTERMINE PTE.

My brother ordered 2 suitcases from this company November 15th, and today is January 26th. I have been helping my brother to find out where they were. I was told 7 days 4 different times, and I was told to... Read more

Comments: 0
Rating:

Christmas Tree

Complaint from Gloria Salgado on 25 January 2023 about Z MASTERMINE PTE.

Purchase a Christmas Tree an line in 10_22 They took the money the same day. Once a month I asked about my order, they said not to worry I'll get it. The same... Read more

Comments: 0
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Airfryer

Complaint from 1227-1571 on 25 January 2023 about Z MASTERMINE PTE.

Ordered airfryer 9th November but never recieved it. Emailed 4 times get reply it's on its way but never arrives. They keep fobbing me off. I've told them I'm going to write a review and contact Facebook. Read more

Comments: 0
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Wrong tracking no

Complaint from LBECKER on 25 January 2023 about Z MASTERMINE PTE.

They send me a tracking no that belonged to someone else. If tracked it the whole time. Lots of phone calls Read more

Comments: 0
Rating:

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