Z MASTERMINE PTE complaint: order never arrived and no refund

Name: order never arrived and no refund
Item: Z MASTERMINE PTE
Rating: 1
Author: Tamer

Open 27 May 2023 127 views Consumer Electronics

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Filed 27 May 2023 by Tamer

ordered a bag, never arrived, sent too many emails, first few they said there is a problem in logistics but will send again, 3 month later, no response or reply.

Z MASTERMINE PTE complaint: order never arrived and no refund — Photo Tamer uploaded with this complaint

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Case details

Status: Open
Company: Z MASTERMINE PTE
Filed: 27 May 2023
Rating: 1/5
Desired resolution: Get a full refund and the bag I ordered for free as I waited 6 month, was going to use it on 3 different flights!
Problem: Bag never arrived, no refund
About: bag
Dealing with it for: 180 days

Progress

Filed
Company notified
Company replied
Resolved

27 May 2023 Complaint filed and published
27 May 2023 Message from Bizzy: we notified Z MASTERMINE PTE about this complaint.

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