Z MASTERMINE PTE Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Z MASTERMINE PTE over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 15, 2024

Z MASTERMINE PTE complaint process

Do you have a dispute or had a bad customer experience with Z MASTERMINE PTE? Submit your Z MASTERMINE PTE complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Z MASTERMINE PTE.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Z MASTERMINE PTE complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Z MASTERMINE PTE?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Z MASTERMINE PTE complaints chart

We have received 96 complaints about Z MASTERMINE PTE over the last 12 months. The graph below shows a monthly breakdown.

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Z MASTERMINE PTE complaint statistics

Curious about Z MASTERMINE PTE's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!

206
Total complaints
206
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 206 ratings

How to contact the customer service of Z MASTERMINE PTE?

Below, you will find the contact information for the complaint department of Z MASTERMINE PTE. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+6566913832
Webcare email:
service@zmasterminepte.com
Contact form:

You can contact the customer service of Z MASTERMINE PTE by calling +6566913832. For Z MASTERMINE PTE support through email, send your inquiry to service@zmasterminepte.com. If you want to reach out to Z MASTERMINE PTE through their own website, you can use their contact form.

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Z MASTERMINE PTE reviews: (206)

Authentic experiences shared by our community for your benefit.

I DONT RECEIVE MY PACKAGE

Complaint from PZ on 31 January 2024 about Z MASTERMINE PTE.

terrible service. I've been robbed. They charged for shipping my purchase and it never arrived at the correct destination. ONE YEAR ago I made the claim and now no one answers me Read more

Comments: 0
Rating:

Product ordered almost a year ago NEVER GOT.

Complaint from Dianemcc on 27 October 2023 about Z MASTERMINE PTE.

I ordered 2 of gocarts. Never received them. Said they sent to California but I live in New York. So then they said they sent out again. And on its way but never received again order number 1827-8820. 898OJ-X574IC9 so... Read more

Comments: 0
Rating:

Didn't receive product or refund

Complaint from mcf on 25 October 2023 about Z MASTERMINE PTE.

I ordered an ice maker on Nov. 8, 2022. For the longest time they didn't send it. When I disputed it on my credit card they showed it delivered to an address in a completely different city and... Read more

Comments: 0
Rating:

Item never recieved

Complaint from MandaK on 25 October 2023 about Z MASTERMINE PTE.

Hello, I have purchased one of your Christmas trees and i have yet to receive it... even though this was ordered last year! I can not afford to lose money and my children are upset we never received it! On the... Read more

Comments: 0
Rating:

Never got goods

Complaint from TL on 29 September 2023 about Z MASTERMINE PTE.

Ordered last year to arrive before Christmas. Never arrived. They said it was sent twice again but tracking number sent to other side of country. Not possible to add photo. Read more

Comments: 0
Rating:

PRODUCT NEVER RECEIVED

Complaint from Leasavol23 on 26 September 2023 about Z MASTERMINE PTE.

I ordered 2 blankets last October or November, paid for them using my debit card, but never received the blankets or explanation or refund. I would appreciate a refund now. Read more

Comments: 0
Rating:

Air Fryer Non Delivery

Complaint from Les.A on 26 September 2023 about Z MASTERMINE PTE.

Purchased 2 Air Fryers November 2022, Paid by Visa account. Promised delivery within 2-3 weeks. Tracking number provided to me. Nothing received after 6 weeks despite Promises after promises after promises..Been resent Been resent Been resent.Have Requested refund of purchase price. Item... Read more

Comments: 0
Rating:

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