Z MASTERMINE PTE Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Z MASTERMINE PTE over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 24, 2024

Z MASTERMINE PTE complaint process

Do you have a dispute or had a bad customer experience with Z MASTERMINE PTE? Submit your Z MASTERMINE PTE complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Z MASTERMINE PTE.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Z MASTERMINE PTE complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Z MASTERMINE PTE?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Z MASTERMINE PTE complaints chart

We have received 88 complaints about Z MASTERMINE PTE over the last 12 months. The graph below shows a monthly breakdown.

30
27
24
21
18
15
12
9
6
3
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Z MASTERMINE PTE complaint statistics

Curious about Z MASTERMINE PTE's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!

206
Total complaints
206
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 206 ratings

How to contact the customer service of Z MASTERMINE PTE?

Below, you will find the contact information for the complaint department of Z MASTERMINE PTE. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+6566913832
Webcare email:
service@zmasterminepte.com
Contact form:

You can contact the customer service of Z MASTERMINE PTE by calling +6566913832. For Z MASTERMINE PTE support through email, send your inquiry to service@zmasterminepte.com. If you want to reach out to Z MASTERMINE PTE through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Z MASTERMINE PTE reviews: (206)

Authentic experiences shared by our community for your benefit.

Item never received

Complaint from Trinityksy on 05 September 2023 about Z MASTERMINE PTE.

Over 85 emails sent/received. Supposedly went to Honolulu then Washington then Maine, got lost twice. Excuse after excuse. Now email won't go through. Told delivered a couple times but was not. Ordered October of 2022 Read more

Comments: 0
Rating:

no item received

Complaint from dmhc63@verizon.net on 04 September 2023 about Z MASTERMINE PTE.

hello, i have a complaint about an order i purchased on November 2022. i paid for two electric cars and never received them. I contacted the company on several occasions and was told that the first delivery went to the... Read more

Comments: 0
Rating:

Order not delivered

Complaint from Pooly on 04 September 2023 about Z MASTERMINE PTE.

Ordered a cooking pan set last November, still not received, been fobbed off with excuses since. Emails now are non deliverable Read more

Comments: 0
Rating:

Package never arrived

Complaint from Judy B on 04 September 2023 about Z MASTERMINE PTE.

I purchased a Xmas calendar from Z Mastermine on 1 November 2022. I have tried 18 times to have this package delivered and have received excuse after excuse with a promise to resend. I have requested a refund as I do... Read more

Comments: 0
Rating:

Orders Nrs. 54CLU-O4N8TH7 7CM1E-3BG08LO

Complaint from ABIR JOSEPH on 03 September 2023 about Z MASTERMINE PTE.

In Nov. 14, 2022 and Nov.15,2022, I have received from you a ation for the 2 orders mentioned above. So far I have not received these orders and from your Service Dep. I got several answers with apologies and promises... Read more

Comments: 0
Rating:

Need refund/ package never came

Complaint from Jarnott on 01 September 2023 about Z MASTERMINE PTE.

I have hundreds of emails with them. They keep saying a 3rd package has been sent and it's been 5 times now they tell me wait and wait and wait . Package still never received since Nov 2022 Read more

Comments: 0
Rating:

Order not delivery

Complaint from Elizabete Vieira on 01 September 2023 about Z MASTERMINE PTE.

In september 2022 I order 2 sets os troleys (pay 1 get 2) in the amount of $ 37.99 each. Order No:8A175-72630L9 $37.99 Order No:8E0C9-352XW3T $37.99 I've never receive my order. I send one e-mail for the clients support and receive the follwing answer,... Read more

Comments: 0
Rating:

Non delivery of goods/ no refund

Complaint from Lou palmer on 31 August 2023 about Z MASTERMINE PTE.

I had made a purchase back in 2022 which I paid for. Months later I contacted them to say I had not received the item and that I would like a refund. They wanted a lot of information about the... Read more

Comments: 0
Rating:

Non delivery

Complaint from Sheree McCormack on 31 August 2023 about Z MASTERMINE PTE.

I ordered a productfrom facebook in October 2022. They advised it had been delivered. I told them it had been delivered to an address in Beau Desert which is in a completely different state. I requested a refund many... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?