Z MASTERMINE PTE complaint: Didn’t receive product or refund

Complaint from mcf reported on 25 October 2023 about Z MASTERMINE PTE

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My complaint:

I ordered an ice maker on Nov. 8, 2022. For the longest time they didn’t send it. When I disputed it on my credit card they showed it delivered to an address in a completely different city and state. I have corresponded with them many times and they keep saying it is being sent. So far after a year I still have not received anything. DONT PURCHASE FROM THEM

Suggested solution:

Issue a refund.

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