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Z MASTERMINE PTE complaint: I never received my product

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Filed 2 Feb 2023 by connie

I ordered a Christmas Tree in November and still haven’t received it. I have been emailing them for the last 3 months. The tracking number they sent me shows delivered thousands of miles away. I get told they will send me another tree. When I ask for a refund and I get another email about them sending me another tree. The emails just repeat a different email from before but I never get an actual answer.

Z MASTERMINE PTE complaint: I never received my product
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