Z MASTERMINE PTE complaint: ordered and payed in Novembre 2022 and 9 months later, no product arrived
Filed 24 Jul 2023 by Ana
I wrote them at least 20 emails and they always say the same. The logistics comany say that they are delivering. Please wait 10 days. And then, once again…. there was en error… but we are sending again.. and again… and again..
At the beginning they said that they are a very small company and they asked me not to cancel and to to ask for the money back.
I guess (when I see the number of other complaints) that they are making money illegally. How can we pursuit them and get our money back?
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