While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about H&R Block over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 4, 2024
Do you have a dispute or had a bad customer experience with H&R Block? Submit your H&R Block complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 13 complaints about H&R Block over the last 12 months. The graph below shows a monthly breakdown.
Curious about H&R Block's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of H&R Block. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of H&R Block by calling 1-800-472-5625. If you want to reach out to H&R Block through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from mutek01 on 24 February 2022 about H&R Block.
I have called your 800 over 14 times. I have spoken to several representatives. Your representatives have reset my account so that I had to start over from VERY BEGINNING and re-enter everything manually YET here I am STILL unable... Read more
Complaint from PaulaT123 on 23 February 2022 about H&R Block.
I gave the lady the amount of medical payments 7,000 with evidence and she put 3,000 then made excuses of why she did that and then coped and attitude, so either I could deduct medical or not but to just... Read more
I was charged to file my taxes, but then notified that due to my occupation title, I now need to mail everything in. Had I been informed that there was an error (wasn't on my part), I would have opted... Read more
Complaint from gramorad@Yahoo.com on 17 February 2022 about H&R Block.
Finished using online tax preparation system and was at filing point and asked to use my Amex card to pay and then to have HRB file my federal return Got into an lncredible morrass of trying to validate my card... Read more
Complaint from whitey on 09 February 2022 about H&R Block.
To whom it may be concerned, we took our tax returns into the HR block office on 15633 pacific avenue Spanaway wa. office their phone number is 253 537 2880, we have contacted them monthly, and they still aren't done... Read more
Complaint from bartthebear60 on 08 February 2022 about H&R Block.
I went in Mar of 2021 for them to do my simple tax refund... They charged me $164.00 for 10 mins work.. She told me should be a week or two... Got state refund 8 days later.. done.. cool... Now... Read more
Complaint from lindseyhood29@gmail.com on 05 February 2022 about H&R Block.
I started to file my taxes online using the free option. When I got to the deductions portion for my HSA it would not allow me to complete that section unless I agreed to pay the 29.99 for the deluxe... Read more
Your employee used a client's information for her own personal gain Got insurance on my family member that recently passed away using information from his tax forms that she was prevvy to. She had done his taxes for years and... Read more
Complaint from stac0810@yahoo.com on 02 February 2022 about H&R Block.
My Emerald card was permanently cancelled by the bank for fraud, they never consulted me prior to cancelling my card and the charges were legitimate. I had funds on the card but have no access. I have been told several... Read more
Complaint from Planoguy12 on 31 January 2022 about H&R Block.
I just downloaded digital software for business. I have done this for 10 years. The new version for 2021 will not import last years return. Their response is they do not guarantee importing, even when it's their own product! Read more
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