H&R Block complaint: Service payment confusion
Filed 17 Feb 2022 by Ronald
Finished using online tax preparation system and was at filing point and asked to use my Amex card to pay and then to have HRB file my federal return Got into an lncredible morrass of trying to validate my card with them sending Emails and ation procedures without any acceptance action and have not been able to move on with filing . I am a usa citizen with green carded Brasilian wife unfortunately marrooned in brasil because of Covid. There is apparently no problem with my document per se , Only HRB ‘s acceptance of my gold Amex card data for their charges so they can file. Our code Id in the hrb system is Rondulce and we have more than 20 years of successful filing. Our banking is in the USA and has been accepted by HRB for years
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