While some customers may still be encountering a bad experience, our sentiment meter has detected a -60% decline in complaints about H&R Block over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
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We have received 13 complaints about H&R Block over the last 12 months. The graph below shows a monthly breakdown.
Curious about H&R Block's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of H&R Block. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of H&R Block by calling 1-800-472-5625. If you want to reach out to H&R Block through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from sooms1@gmx.com on 31 January 2022 about H&R Block.
I filed on the 12 of January 2022 for 2021.first they said 15th,now 17th but it's said it was received on the 18th of January of 2022:which moves my spot on the pay cycle back by 6 days.which I needed... Read more
Complaint from BasilA on 10 January 2022 about H&R Block.
The 2021 Business Tax software does not work under Windows 11 but this was not reported to uses when they tried to use the software Read more
Complaint from HR BLOCK on 24 December 2021 about H&R Block.
They filed my K1 wrong and I got a letter from the IRS. Now they won't answer the dam phone to fix this mess. Read more
I was issued a card about a year ago for taxes. that card was cancelled without my knowledge when the stimulus was issued. i had to work hard to get the funds from the old card(ending in 7007) and move... Read more
Complaint from elmccleave on 25 September 2021 about H&R Block.
Needed to file an amendment for my 2019 taxes and at the time, paper filing was the only option. My H R Block representative prepared the documents for me and instructed me to mail them, which I did in... Read more
Complaint from cathy2324 on 20 September 2021 about H&R Block.
I have contacted their office several times as they made so many mistakes in my taxes that is not even funny. I'm still receiving letters from State of New York as they were not done correctly. They told me to... Read more
Complaint from Taxing on 19 August 2021 about H&R Block.
Refer to case 0639659......For Premium and Business Program, Form 990, when going to print out return there is a warning that even on 81921 the following forms have not yet been approved for filing. I am told by your reps... Read more
Complaint from rita_degrandis@bigpond.com.au on 10 August 2021 about H&R Block.
I was promised 15 min appt where i can explain my documents before leaving them there. I do not want want to leave them there and then discuss them by phone. I have 2 huge diaries which I have... Read more
Complaint from PurpleZ0mbie on 29 July 2021 about H&R Block.
I have had multiple charges on my account. And when I call in, I get called names, I get made fun of, and I get told that I cannot put a stop payment on unauthorized charges. When I ask for... Read more
Complaint from Truper2504 on 13 July 2021 about H&R Block.
complete screw up with you filling of our 2020 tax return and won't accept any responsibility or accountabilities yet words came out of your (H R Block) staff's mouth 'sorry we screw up (recorded). Iwe are tired with all the... Read more
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