H&R Block complaint: Emerald card Fraud

Name: Emerald card Fraud
Item: H&R Block
Author: stacy

Open 2 Feb 2022 275 views Financial Services

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Filed 2 Feb 2022 by stacy

My Emerald card was permanently cancelled by the bank for fraud, they never consulted me prior to cancelling my card and the charges were legitimate. I had funds on the card but have no access. I have been told several times that someone would call me within 48 hours, it has been 2 weeks and I haven’t heard anything.

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Case details

Status: Open
Company: H&R Block
Filed: 2 Feb 2022
Desired resolution: Give me a new card to use my funds that are on the card that was cancelled
Problem: Card cancelled without notice, funds inaccessible
About: prepaid card
Dealing with it for: 2 weeks

Progress

Filed
Company notified
Company replied
Resolved

2 Feb 2022 Complaint filed and published
2 Feb 2022 Message from Bizzy: we notified H&R Block about this complaint.

See all 155 H&R Block complaints

Discussion

1 comment

Alea 12 Jun 2023

Hello did you ever receive funds been 5 months for me same situation with hr block

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