H&R Block complaint: False Advertisement
Filed 5 Feb 2022 by lindsey
I started to file my taxes online using the free option. When I got to the deductions portion for my HSA it would not allow me to complete that section unless I agreed to pay the 29.99 for the deluxe package. Out of frustration I agreed and moved on with my return. Once I completed my federal and state taxes it took me to the section to pay for my services…at which point I was being charged for the 29.99 deluxe package and then an additional 36.99 for my state taxes which had been free until I agreed to pay the 29.99. I have used HR Block either in person or online for many years. After this I will no longer be using your services. I also called customer service and spoke with a woman who hung up on me. I would like to note that I was not in any way rude to her.
Report
Discussion
0 comments
No comments yet. Been through something similar with H&R Block? Start the discussion above.
More H&R Block complaints
View all 155They my money and did nothing for me
I went in Mar of 2021 for them to do my simple tax refund… They charged me $164.00 for 10…
Fraud
Your employee used a client’s information for her own personal gain Got insurance on my family member that recently passed…
2020 Tax return
complete screw up with you filling of our 2020 tax return and won’t accept any responsibility or accountabilities yet words…