hello its been a while I file my taxes that 5 years taxes.this area actually i understand that consequence over world suffer the covid19 .their no office or what ever and etc. i call the phone this office leave to... Read more
H&R Block complaints
H&R Block Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about H&R Block over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 15, 2024
H&R Block complaint process
Do you have a dispute or had a bad customer experience with H&R Block? Submit your H&R Block complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of H&R Block.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional H&R Block complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about H&R Block?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
H&R Block complaints chart
We have received 13 complaints about H&R Block over the last 12 months. The graph below shows a monthly breakdown.
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H&R Block complaint statistics
Curious about H&R Block's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!
154
Total complaints
154
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
154 ratings
How to contact the customer service of H&R Block?
Below, you will find the contact information for the complaint department of H&R Block. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-472-5625
Contact form:
You can contact the customer service of H&R Block by calling 1-800-472-5625. If you want to reach out to H&R Block through their own website, you can use their contact form.
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H&R Block reviews: (154)
Authentic experiences shared by our community for your benefit.
Over charged
Complaint from Skin Care Nanny on 17 March 2022 about H&R Block.
I was charged $462.00 for a itemized tax return. I was never told how much I was to be charged. It was very deceptive and everyone should be told the approximate charge before the appointment. Read more
HR rep mislead me as far as where my refund to be deposited.
Complaint from Rhoboat on 17 March 2022 about H&R Block.
I had my taxes done with my fiancee. First off I waited over an hour because the 10am appt was late so my appt was delayed. I had my taxes done I was charged 279.00 fee for my taxes to... Read more
Keeping my refund
Complaint from Pastore on 17 March 2022 about H&R Block.
In 2020 I went to a debt relief agency to help with my bills. I had lost my job due to covid and didn't want to file bankruptcy. I settled on all my credit cards and even have settlement letters... Read more
Software issues
Complaint from No H And R block on 14 March 2022 about H&R Block.
H and R block software miscalculate NY state refund. It promises more than you're entitled to and may even cause you to pay the state back. Read more
No connection to rep who can assist
Complaint from Peggie on 10 March 2022 about H&R Block.
I purchased program download 3 times....first 2 times no email sent with code to download. Last time...purchased but download would not complete...received error stating it was locked because max downloads was reached. So I have not received download I paid... Read more
POOR SERVICE
Complaint from beano on 07 March 2022 about H&R Block.
I contacted Block about an error on a tax return,There was to be a IRS refund in the amount of $11617 ,but IRS said there was a math error and I did not do any math on the return.The refund... Read more
In January I spent $75 on a tax preparer just to find out in the end I owe money. I want my money back so that it can go towards paying off my balance. It was a waist of... Read more
Not knowing what cancannot be considered income
Complaint from Nevada on 02 March 2022 about H&R Block.
Tax specialist prepared our returns and counted the 2021 Economic Impact Payment of $4,200 (Spouse and myself) as income. Per IRS this payment should NOT be considered as income. It changed from receiving a refund to owing money. Read more
was not up front about service fees and did not figure correct refund
Complaint from will never use HR block again on 27 February 2022 about H&R Block.
This is the email I sent to the tax specialist I wanted to let you know how disappointed I am for the service that you provided me. First of all, you stated I should receive my refund within 8 days, and... Read more
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