H&R Block Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -60% decline in complaints about H&R Block over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 29, 2024

H&R Block complaint process

Do you have a dispute or had a bad customer experience with H&R Block? Submit your H&R Block complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of H&R Block.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional H&R Block complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about H&R Block?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

H&R Block complaints chart

We have received 13 complaints about H&R Block over the last 12 months. The graph below shows a monthly breakdown.

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H&R Block complaint statistics

Curious about H&R Block's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!

154
Total complaints
154
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 154 ratings

How to contact the customer service of H&R Block?

Below, you will find the contact information for the complaint department of H&R Block. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-472-5625
Contact form:

You can contact the customer service of H&R Block by calling 1-800-472-5625. If you want to reach out to H&R Block through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

H&R Block reviews: (154)

Authentic experiences shared by our community for your benefit.

Overpayment trying to get refunded nightmare

Complaint from WHS on 09 April 2022 about H&R Block.

I was overcharged by your staff and It was next to impossible to get your manager to even call us back in fact she never did I tracked her down after 4 days and found her only to find... Read more

Comments: 0
Rating:

Misleading Purchase

Complaint from Ted B on 08 April 2022 about H&R Block.

HR Block Agent. I have been using HR Block download tax software for over 20 years. Last year I filled form 8915-E (Disaster Retirement Plan Distribution and Repayment) and got a nice tax reduction. The reduction was to be applied over... Read more

Comments: 0
Rating:

Help line is BS

Complaint from angry6789 on 31 March 2022 about H&R Block.

I called in to get some questions answered about filing my taxes. I told the first person I talked to what I needed, and he transferred me to the correct department. I was then transferred 2 more times... Read more

Comments: 0
Rating:

Accessing account for return review

Complaint from CEK on 30 March 2022 about H&R Block.

After my HRB tax advisor finished the return and posted for review I can not the file for review. Error message states this service not available right now, come back later. Been on going unresolved issue for a week now.... Read more

Comments: 0
Rating:

EVA HALL SENIOR TAX ANALYST

Complaint from pickle55 on 27 March 2022 about H&R Block.

i was promised $75 back on the charge for doing my taxes seeing how they were not that extensive they charged me more than the return i got and they agreed that i would get a refund of $75... Read more

Comments: 0
Rating:

They have my federal return

Complaint from Ugh@yousuck.com on 24 March 2022 about H&R Block.

Since March 2 I have been trying to locate my refund. Which HR BLOCK was to send to my bank account. They did send it but the bank rejected the money. So HR BLOCK sent me a check and it... Read more

Comments: 0
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Janice Arbaugh meddling and taking sides in a divorce filing

Complaint from Jmhart512@gmail.com on 22 March 2022 about H&R Block.

Janice Arbaugh was extremely rude and demanding. She clearly knew my husband in this small town. She tried intimidating me. She would call me claiming my husbands side made sense but if I injected my feelings she became very loud... Read more

Comments: 0
Rating:

They took there payment where's mine.

Complaint from eversoleapril02@gmail.com on 21 March 2022 about H&R Block.

So I filed my taxes with HR Block this year. So last year I received my taxes back from the IRS and HR didn't get paid. So I made sure that that owed bill was paid . Now I can't... Read more

Comments: 0
Rating:

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