H&R Block complaint: Accessing account for return review

Name: Accessing account for return review
Item: H&R Block
Author: Charles

Open 30 Mar 2022 158 views Financial Services

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Filed 30 Mar 2022 by Charles

After my HRB tax advisor finished the return and posted for review I can not the file for review. Error message states this service not available right now, come back later. Been on going unresolved issue for a week now. HRB customer service cannot solve problem either. Have spent hours on the phone with 4 different customer service rep’s.

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Case details

Status: Open
Company: H&R Block
Filed: 30 Mar 2022
Desired resolution: Address the problem and help me finish my return.
Problem: Return unavailable for review, error persists
About: tax return review
Dealing with it for: 7 days

Progress

Filed
Company notified
Company replied
Resolved

30 Mar 2022 Complaint filed and published
30 Mar 2022 Message from Bizzy: we notified H&R Block about this complaint.

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